Customer Service Representative / Receptionist in London
Customer Service Representative / Receptionist

Customer Service Representative / Receptionist in London

London Full-Time 23000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Create a welcoming atmosphere and manage front desk operations in a fast-paced environment.
  • Company: Join a market leader known for its professional and friendly culture.
  • Benefits: Competitive salary, great benefits, and exciting social events.
  • Why this job: Be the first point of contact and make a lasting impression on visitors.
  • Qualifications: Strong communication skills and a proactive team player attitude.
  • Other info: Opportunities for growth within a corporate business.

The predicted salary is between 23000 - 32000 £ per year.

My client, a market leader within their industry, are currently seeking a professional and personable Front of House / Customer Service Coordinator to join them on a permanent basis. This role is perfect for someone who enjoys creating a welcoming first impression while keeping operations running smoothly in a fast-paced environment.

Role and Responsibilities:

  • Greet visitors and handle front desk duties
  • Coordinate meeting rooms, events, and catering
  • Answer phones and respond to customer enquiries
  • Providing general administrative support
  • Ensuring a welcoming and professional environment

Essential Skills:

  • Friendly, polished communicator with strong organisational skills
  • Confident with Microsoft Office and quick to learn new systems
  • Calm under pressure, proactive, and a genuine team player
  • Friendly, polite, and organised
  • Previous experience is helpful but not essential

Package:

  • £28,800 per annum
  • Great benefits
  • Summer and Christmas social events
  • Ability to grow within a corporate business

Customer Service Representative / Receptionist in London employer: Insight Select

Join a dynamic and supportive team in the heart of London City, where your role as a Customer Service Representative / Receptionist will be valued and recognised. With competitive pay, excellent benefits, and opportunities for professional growth, you'll thrive in a vibrant work culture that prioritises teamwork and employee well-being. Enjoy engaging summer and Christmas social events while making a lasting impression on clients and visitors alike.
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Contact Detail:

Insight Select Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Representative / Receptionist in London

✨Tip Number 1

Make sure to research the company before your interview. Knowing their values and culture can help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! Since this role is all about creating a welcoming environment, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.

✨Tip Number 3

Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and eager to learn more about the role and the company, plus it gives you a chance to assess if it’s the right fit for you.

✨Tip Number 4

Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you’re serious about joining our awesome team!

We think you need these skills to ace Customer Service Representative / Receptionist in London

Customer Service
Front Desk Management
Meeting Coordination
Event Planning
Administrative Support
Microsoft Office Proficiency
Organisational Skills
Communication Skills
Teamwork
Calm Under Pressure
Proactivity
Politeness
Adaptability

Some tips for your application 🫡

Show Your Personality: When writing your application, let your friendly and professional personality shine through. We want to see how you can create that welcoming first impression right from the start!

Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention your organisational skills and any customer service experience, even if it's informal – it all counts!

Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.

How to prepare for a job interview at Insight Select

✨Show Off Your People Skills

As a Customer Service Representative, your ability to connect with people is key. During the interview, make sure to highlight your friendly and polished communication style. Share specific examples of how you've created welcoming environments or resolved customer issues in the past.

✨Demonstrate Organisational Prowess

This role requires strong organisational skills, so be prepared to discuss how you manage multiple tasks. Bring up any experience you have coordinating events or handling front desk duties, and explain how you keep everything running smoothly, even under pressure.

✨Familiarise Yourself with Microsoft Office

Since being confident with Microsoft Office is essential, brush up on your skills before the interview. If you can, mention any specific projects where you used these tools effectively, as it shows you're ready to hit the ground running.

✨Be a Team Player

The company values a genuine team player, so come prepared with examples of how you've collaborated with others in previous roles. Talk about how you support your colleagues and contribute to a positive work environment, which will resonate well with the interviewers.

Customer Service Representative / Receptionist in London
Insight Select
Location: London

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