Insurance Advisor - Loughborough

Customer Service Advisor Loughborough | £21,000 – £27,000 | Permanent, Office Based Our client, a long-standing and reputable insurance provider, is looking for a motivated Customer Service Advisor to join their growing team in Loughborough. Whether you have experience in customer service, sales, or a similar role, this is a fantastic opportunity to kick-start or further develop your career in the insurance industry. What you’ll be doing: Speaking with new and existing customers to understand their needs and recommend suitable insurance products Building strong relationships and ensuring an exceptional customer experience Working towards individual and team KPIs and performance goals Providing clear, accurate information to support informed decision-making Supporting customer retention and identifying opportunities to upsell where appropriateWho we’re looking for: Previous experience in customer service or sales (especially in a target or KPI-driven environment) A confident and enthusiastic communicator with a customer-first mindset Motivated, reliable, and eager to learn Proactive problem solver who enjoys working in a team Someone keen to develop their skills and grow within the insurance industryWhat’s in it for you? Competitive salary of £21,000 – £25,000 (dependent on experience) Monday to Friday, 37.5 hours per week – no weekends Full training and ongoing support Clear progression opportunities within a growing business Friendly and supportive team environment that celebrates success