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- Tasks: Handle customer queries and process orders in a fast-paced environment.
- Company: Join a supportive team in Dartford with a focus on customer service.
- Benefits: Daytime hours, potential for contract extension, and valuable experience.
- Why this job: Build your customer service skills while working in a dynamic team.
- Qualifications: Strong communication skills and a proactive attitude are essential.
- Other info: Perfect for those seeking flexible work without evenings or weekends.
The predicted salary is between 24000 - 36000 £ per year.
Location: Dartford
Contract: until 30th of April (with potential to extend)
Hours: 8.30am – 5:00pm, Monday to Friday
We’re looking for a Customer Service & Sales Advisor to join a busy and supportive team in Dartford on a short-term basis, with the possibility of extension. This is a fantastic opportunity to gain valuable experience in a fast-paced customer service environment, supporting clients with orders, queries, and day-to-day requests.
What you’ll do:
- Handle inbound calls and emails, providing a professional and timely response.
- Accurately process customer orders and maintain records.
- Support customers with stock availability, pricing, and delivery updates.
- Resolve queries efficiently to ensure a smooth service.
- Work collaboratively with the wider team to meet targets and deadlines.
What we’re looking for:
- Excellent verbal and written communication skills.
- A proactive and reliable individual with a strong customer focus.
- Organised, detail-oriented, and able to manage multiple tasks.
- Previous experience in customer service, retail, or administration is desirable.
Why apply?
- Short-term role with potential for extension.
- Monday to Friday, daytime hours (no evenings or weekends).
- Opportunity to build customer service skills in a supportive environment.
Customer Service Administrator in Dartford employer: Insight Select
Contact Detail:
Insight Select Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Dartford
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they do will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your customer service experience.
✨Tip Number 3
Dress appropriately for the interview. A smart appearance can make a great first impression, showing that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a nice touch that shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Administrator in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and skills. We want to see how you've handled queries and supported clients in the past, so don’t hold back on those examples!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Dartford. Keep it friendly and professional, and don’t forget to mention your proactive approach to customer service.
Show Off Your Communication Skills: Since this role involves handling calls and emails, make sure your written application reflects your excellent communication skills. We love clear and concise language that gets straight to the point!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Insight Select
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like handling inbound calls and processing customer orders. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Communication Skills
Since excellent verbal and written communication is crucial for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively resolved customer queries in the past, showcasing your proactive approach.
✨Be Ready to Juggle Tasks
The job requires being organised and detail-oriented while managing multiple tasks. Think of specific instances where you successfully handled several responsibilities at once, and be ready to share these during the interview to highlight your ability to thrive in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
