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- Tasks: Manage customer enquiries and process orders using Salesforce and Sage.
- Company: A leading customer service solutions provider in the UK.
- Benefits: Competitive salary of £25,400 and a supportive work environment.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Strong communication skills and previous experience in customer service or retail.
- Other info: Permanent position with a Monday to Friday schedule in Newcastle-under-Lyme.
The predicted salary is between 25400 - 25400 £ per year.
A customer service solutions provider in the United Kingdom is hiring a Customer Service & Sales Advisor for a permanent position based in Newcastle-under-Lyme. You will manage customer enquiries, process orders using Salesforce and Sage, and ensure a high-quality service.
Ideal candidates should have:
- Strong communication skills
- A proactive attitude
- Previous experience in customer service or retail
The role offers a salary of £25,400 per annum, working 40 hours per week, Monday to Friday, onsite.
Customer Experience & Sales Specialist employer: Insight Select
Contact Detail:
Insight Select Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience & Sales Specialist
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, try role-playing common customer scenarios with a friend or family member. This will boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Be proactive during the interview! Ask insightful questions about the company culture and how they measure success in customer service. This shows you're not just looking for any job, but are keen on making a real impact.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're tech-savvy and ready to use tools like Salesforce and Sage in your new role.
We think you need these skills to ace Customer Experience & Sales Specialist
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing any relevant experience you have in customer service or retail.
Tailor Your Application: We want to see how you fit into our team! Take a moment to customise your CV and cover letter to highlight your proactive attitude and any specific experiences that align with the job description. It’ll make a world of difference!
Be Professional Yet Approachable: While we love a friendly vibe, remember to keep it professional. Your written application should strike a balance between being personable and maintaining a level of professionalism that reflects our company culture.
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your application and can get back to you quickly!
How to prepare for a job interview at Insight Select
✨Know Your Stuff
Familiarise yourself with the company and its customer service solutions. Understand their values and how they approach customer experience. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. Use examples from your previous experience to demonstrate how you've effectively handled customer enquiries or resolved issues.
✨Be Proactive in Your Approach
Prepare to discuss how you can go above and beyond in providing customer service. Think of specific instances where you took initiative in a previous role, as this will highlight your proactive attitude and fit for the job.
✨Get Comfortable with Salesforce and Sage
If you have experience with Salesforce and Sage, be ready to talk about it. If not, do a bit of research or even a quick tutorial. Showing that you're willing to learn and adapt will impress the interviewers.