Sales Team Leader | £35,000 - £38,000 | Colchester, Essex My client, a well-established and growing supplier within the construction sector, is currently seeking an Internal Sales Team Leader to join their busy sales office on a permanent basis. This is an excellent opportunity for an experienced sales professional looking to take the next step into a leadership role, supporting the Internal Sales Manager in driving performance, developing the team, and creating a proactive, sales focused culture. Responsibilities Support the Internal Sales Manager in motivating, coaching, and developing the Internal Sales team Drive a sales first mindset, encouraging increased customer engagement and commercial growth Plan and allocate daily workloads, ensuring tasks are prioritised effectively across the team Monitor team performance, identifying opportunities for improvement and addressing any operational challenges Act as the first point of contact for team support and escalations when required Promote high standards of customer service, communication, and professionalism Encourage improvements in call answer rates, email response times, and overall customer experience Support KPI tracking, reporting, and the achievement of team and business objectives Skills Previous experience within an internal sales, customer service, or commercial office environment Experience leading, supervising, or supporting a team, either formally or informally Strong organisational skills with the ability to manage workloads and competing priorities Confident communicator with the ability to motivate and influence others Proactive and solutions focused approach to problem solving Package £35,000 - £38,000 basic salary (dependent on experience) Opportunities for career progression and professional development Staff discounts and additional company benefits Free on site parking Supportive and collaborative working environment
