At a Glance
- Tasks: Lead and develop a high-performing team in commercial claims management.
- Company: Established insurance organisation with a focus on growth and collaboration.
- Benefits: Competitive salary, hybrid working, and opportunities for professional development.
- Other info: Dynamic work environment with excellent career progression opportunities.
- Why this job: Make a real impact by enhancing team performance and client service.
- Qualifications: Experience in team leadership and commercial insurance claims required.
The predicted salary is between 50000 - 50000 £ per year.
An established and growing insurance organisation is seeking an experienced Claims Manager to lead a high-performing Commercial Claims team. This is an excellent opportunity for a people-focused leader with strong commercial insurance claims experience and a passion for developing teams. Working within a dynamic and collaborative environment, you will take ownership of a team of Claims Handlers and Claims Executives, driving performance, enhancing technical capability, and ensuring exceptional service delivery for clients.
Key Responsibilities
- Lead, motivate, and develop a team of Claims Handlers and Claims Executives
- Conduct regular one-to-ones, performance reviews, and development planning
- Drive team performance through effective coaching, mentoring, and leadership
- Oversee day-to-day commercial claims operations, ensuring service excellence
- Implement and support operational strategies, policies, and procedures
- Analyse management information and performance data to identify improvement opportunities
- Work closely with key stakeholders across the business to enhance service delivery and team capability
- Manage escalated client queries and complaints in line with regulatory requirements
About You
Previous managerial or team leadership experience is essential.
Claims Manager employer: Insight Select
Join a leading insurance organisation in Birmingham, where you will thrive in a hybrid work environment that promotes flexibility and work-life balance. With a strong emphasis on employee development, you will have access to ongoing training and growth opportunities while being part of a collaborative culture that values teamwork and exceptional service delivery. This role not only offers a competitive salary but also the chance to make a meaningful impact by leading a dedicated team in a dynamic industry.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about opportunities at companies like the one you're eyeing. A personal recommendation can really give you an edge.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Understand their values and how they align with your leadership style. This will help you showcase how you can lead their Claims team effectively.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to team management and performance improvement. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Claims Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Manager role. Highlight your experience in leading teams and managing commercial claims, as this will show us you’re the right fit for our dynamic environment.
Showcase Your Leadership Skills:In your cover letter, don’t forget to showcase your leadership skills. We want to see how you’ve motivated and developed teams in the past, so share specific examples that demonstrate your people-focused approach.
Be Clear and Concise:When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to understand and directly related to the job description.
Apply Through Our Website:Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Claims Manager position. We can’t wait to hear from you!
How to prepare for a job interview at Insight Select
✨Know Your Claims Inside Out
Make sure you brush up on your commercial insurance claims knowledge. Be ready to discuss specific cases you've managed and how you handled them. This shows your expertise and gives the interviewers confidence in your ability to lead their team.
✨Showcase Your Leadership Style
Prepare examples of how you've motivated and developed your teams in the past. Think about specific situations where your coaching made a difference. This will help demonstrate that you're not just a manager, but a people-focused leader who can drive performance.
✨Understand Their Business
Research the company’s values, culture, and recent developments in the insurance sector. Being able to relate your experience to their specific needs will show that you’re genuinely interested and that you’ve done your homework.
✨Prepare for Scenario Questions
Expect questions about how you would handle escalated client queries or complaints. Think through your approach to problem-solving and be ready to share your thought process. This will highlight your ability to maintain service excellence under pressure.
