Front of House & Customer Experience Coordinator in City of London
Front of House & Customer Experience Coordinator

Front of House & Customer Experience Coordinator in City of London

City of London Full-Time 28800 - 28800 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Create a welcoming atmosphere and manage front desk operations with flair.
  • Company: Leading corporate service firm in the heart of London.
  • Benefits: Competitive salary, social events, and fantastic career growth opportunities.
  • Why this job: Be the face of the company and make a lasting impression on clients.
  • Qualifications: Strong organisational skills and a friendly, approachable attitude.
  • Other info: Permanent position with a vibrant work culture and team spirit.

The predicted salary is between 28800 - 28800 Β£ per year.

A leading corporate service firm in London City is seeking a Front of House / Customer Service Coordinator to create a welcoming first impression while ensuring smooth operations. You will handle front desk duties, coordinate meetings and events, and provide administrative support.

Candidates should possess strong organisational skills and a friendly demeanor.

This is a permanent position offering a salary of Β£28,800 per annum plus excellent benefits including social events and opportunities for career growth.

Front of House & Customer Experience Coordinator in City of London employer: Insight Select

As a leading corporate service firm located in the heart of London City, we pride ourselves on fostering a vibrant work culture that values teamwork and professional development. Our employees enjoy a competitive salary alongside excellent benefits, including engaging social events and clear pathways for career advancement, making us an exceptional employer for those seeking a rewarding role in customer experience.
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Contact Detail:

Insight Select Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Front of House & Customer Experience Coordinator in City of London

✨Tip Number 1

Make sure to research the company before your interview. Knowing their values and culture will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your front of house skills! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident and prepared to handle any situation that comes your way.

✨Tip Number 3

Dress the part! First impressions matter, especially in a front of house role. Choose an outfit that reflects professionalism and aligns with the company's dress code to make a great impact.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position and keeping you top of mind for the hiring team.

We think you need these skills to ace Front of House & Customer Experience Coordinator in City of London

Front Desk Management
Customer Service
Organisational Skills
Event Coordination
Administrative Support
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Attention to Detail
Time Management
Team Collaboration
Professional Demeanour

Some tips for your application 🫑

Show Your Personality: When writing your application, let your friendly and welcoming nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!

Highlight Relevant Experience: Make sure to showcase any previous experience in customer service or front desk roles. We love seeing how your skills align with what we’re looking for, so be specific about your achievements!

Tailor Your Application: Take a moment to tailor your CV and cover letter to the job description. Mention how your organisational skills can help us create smooth operations and enhance the customer experience.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Insight Select

✨Show Off Your Organisational Skills

As a Front of House & Customer Experience Coordinator, you'll need to demonstrate your organisational prowess. Prepare examples from your past experiences where you successfully managed multiple tasks or events. This will show the interviewers that you can handle the fast-paced environment they offer.

✨Be the Friendly Face

Since this role is all about creating a welcoming atmosphere, practice your warm and friendly greeting. During the interview, make sure to smile and engage with your interviewer as if they were a guest. This will help convey your friendly demeanour and customer service skills.

✨Know the Company Inside Out

Research the corporate service firm thoroughly. Understand their values, services, and any recent news. This knowledge will not only impress your interviewers but also help you tailor your answers to align with the company's culture and expectations.

✨Prepare for Scenario Questions

Expect questions that assess how you'd handle specific situations, like dealing with difficult customers or coordinating last-minute changes. Think of scenarios from your previous roles and how you resolved them. This will showcase your problem-solving abilities and readiness for the role.

Front of House & Customer Experience Coordinator in City of London
Insight Select
Location: City of London

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