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- Tasks: Manage client communications, payments, and CRM updates in a fast-paced environment.
- Company: Join a prestigious London firm specialising in luxury assets and client services.
- Benefits: Enjoy a full-time office role with opportunities for real responsibility and impact.
- Why this job: Be part of a passionate team blending tradition with innovation in a dynamic industry.
- Qualifications: Strong admin skills, experience in financial services, and tech-savvy with CRM tools required.
- Other info: Perfect for those who thrive in organised, detail-oriented roles with multiple priorities.
The predicted salary is between 28800 - 43200 £ per year.
We're partnering with a highly reputable London-based firm specialising in luxury assets to find a Post Sales Administrator who will play a crucial role in ensuring the smooth and professional operation of their post-sale processes. You will be taking charge of everything from CRM and client communication to payment reconciliation and compliance administration. You’ll be the go-to person for ensuring all processes run efficiently post-sale, contributing significantly to the company’s client experience and internal operations.
Role and responsibilities:
- Accounts receivable, taking payments via telephone.
- Handling inbound client communications (phone and email) with professionalism and care.
- Managing inboxes and dealing with client queries (post-sale, compliance, deposits, contracts).
- Overseeing CRM updates and ensuring accurate record-keeping of trades and contracts.
- Reconciling stock and ensuring data across systems (HubSpot, Plecto, etc.) is aligned.
- Coordinating daily sales team readiness (documents, payments, sheets, etc.).
- Managing physical and digital filing, booking meetings, arranging logistics, and other admin support.
Experience and expertise:
- Strong administrative background with experience in operations or client services.
- Background in financial services, luxury goods.
- Experience / educational background in Accounts Receivable / payment reconciliation.
- Comfortable with fast-paced environments and juggling multiple priorities.
- Highly organised with top-tier attention to detail.
- Tech-savvy – experienced with Microsoft Office and CRM tools (HubSpot/Salesforce).
- Friendly, articulate, and proactive in communication – both written and verbal.
This is an exciting time to join a growing business that blends tradition with innovation. You’ll be given real responsibility and the chance to make an impact, all while working with a passionate team in a dynamic and niche industry.
Contact Detail:
Insight Select Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant
✨Tip Number 1
Familiarise yourself with the specific CRM tools mentioned in the job description, like HubSpot and Salesforce. Having hands-on experience or even completing online tutorials can give you a significant edge during the interview.
✨Tip Number 2
Brush up on your communication skills, especially in handling client queries. Practising how to articulate responses to common post-sale issues can help you demonstrate your professionalism and care during the interview.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple priorities in past roles. This will highlight your ability to thrive in fast-paced environments, which is crucial for this position.
✨Tip Number 4
Research the luxury asset market and the specific firm you're applying to. Understanding their products and services will not only impress your interviewers but also allow you to tailor your responses to align with their values and operations.
We think you need these skills to ace Administrative Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, particularly in client services and operations. Emphasise any background you have in financial services or luxury goods, as this will resonate with the company's focus.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and attention to detail. Mention specific experiences where you've successfully managed client communications or reconciled payments, demonstrating how you can contribute to their post-sale processes.
Highlight Technical Skills: Since the role requires proficiency in CRM tools and Microsoft Office, be sure to mention your experience with these technologies. Provide examples of how you've used them in previous roles to improve efficiency or accuracy.
Show Enthusiasm for the Role: In your application, express genuine interest in the company and the luxury asset industry. Highlight your proactive communication style and willingness to take on responsibilities that contribute to a positive client experience.
How to prepare for a job interview at Insight Select
✨Showcase Your Organisational Skills
As an Administrative Assistant, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to handle the fast-paced environment mentioned in the job description.
✨Familiarise Yourself with CRM Tools
Since the role involves overseeing CRM updates, make sure you are well-versed in tools like HubSpot or Salesforce. If you have experience with these platforms, be ready to discuss specific instances where you used them to improve processes or client communication.
✨Prepare for Client Communication Scenarios
Given that you'll be handling inbound client communications, think about potential scenarios you might face. Practice how you would respond to common client queries or issues, showcasing your professionalism and care in communication.
✨Highlight Your Attention to Detail
Attention to detail is crucial for this role, especially when it comes to payment reconciliation and compliance administration. Be prepared to share examples of how your meticulous nature has positively impacted your previous work, ensuring accuracy and efficiency.