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For Companies At a Glance
- Tasks: Manage customer returns and stock efficiently while collaborating with various teams.
- Company: Join a growing business in Gravesend focused on customer satisfaction and operational excellence.
- Benefits: Enjoy a competitive salary, discretionary bonus, and hybrid working options.
- Why this job: Make a real impact in a supportive environment while developing your organisational skills.
- Qualifications: 2+ years in customer returns or stock control, strong communication, and problem-solving skills required.
- Other info: This role offers a dynamic workplace where your contributions truly matter.
The predicted salary is between 25000 - 27000 £ per year.
Gravesend | £25,000 - £27,000 + Discretionary Bonus | Hybrid (3 days office, 2 days WFH)
Are you an organised and detail-oriented professional with experience in customer returns and stock management? If so, this Returns Administrator role could be a great fit for you.
About the Role
As a Returns Administrator, you’ll be responsible for managing the customer returns process efficiently and accurately. Working closely with Customer Services, Warranty, and Warehouse teams, you’ll ensure returned products are processed correctly and in a timely manner. This role also involves investigating discrepancies, maintaining records, and collaborating with internal teams to improve processes.
Key Responsibilities
- Processing and inspecting returned products
- Ensuring returns meet warranty and company policies
- Investigating and resolving any discrepancies
- Managing stock control, scrapping processes, and quarantined items
- Collaborating with internal teams to improve returns handling
What We’re Looking For
- 2+ years’ experience in a customer returns, stock control, or warehouse role
- Strong organisational and multitasking skills
- Experience using warehouse management systems and Excel
- Excellent problem-solving and decision-making abilities
- Strong communication skills for working with internal teams and customers
- A proactive and driven approach to work
What’s on Offer?
- Competitive salary of £25,000 - £27,000
- Discretionary annual bonus
- Hybrid working – 3 days in the office, 2 days from home
- A supportive and dynamic working environment
If you’re ready to take on a new challenge and make a real impact in a growing business, we’d love to hear from you. Apply today or get in touch for more details.
Repairs Coordinator employer: Insight Select Ltd
Contact Detail:
Insight Select Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Coordinator
✨Tip Number 1
Familiarise yourself with the specific warehouse management systems mentioned in the job description. If you have experience with similar systems, be ready to discuss how your skills can transfer to their platform.
✨Tip Number 2
Brush up on your problem-solving techniques. Prepare examples of how you've successfully resolved discrepancies in past roles, as this will demonstrate your ability to handle challenges effectively.
✨Tip Number 3
Highlight your organisational skills by preparing a brief overview of how you manage multiple tasks simultaneously. This could include any tools or methods you use to stay organised and efficient.
✨Tip Number 4
Since communication is key in this role, think of instances where you've collaborated with different teams. Be ready to share how you facilitated teamwork and improved processes in your previous positions.
We think you need these skills to ace Repairs Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer returns, stock control, or warehouse roles. Use specific examples to demonstrate your organisational and multitasking skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving abilities and communication skills. Mention how your proactive approach aligns with the company's needs and how you can contribute to improving their returns handling processes.
Highlight Relevant Skills: In your application, emphasise your experience with warehouse management systems and Excel. Provide examples of how you've successfully managed stock control or resolved discrepancies in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Repairs Coordinator role.
How to prepare for a job interview at Insight Select Ltd
✨Showcase Your Organisational Skills
As a Repairs Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the demands of the role.
✨Familiarise Yourself with Returns Processes
Research common customer returns processes and stock management practices. Being knowledgeable about these areas will allow you to speak confidently about how you can improve their current systems during the interview.
✨Highlight Problem-Solving Examples
Prepare specific instances where you've resolved discrepancies or issues in previous roles. This will showcase your problem-solving skills and your proactive approach, which are essential for this position.
✨Communicate Effectively
Since the role involves collaboration with various teams, practice articulating your thoughts clearly. Use examples that illustrate your strong communication skills, especially in resolving conflicts or working with diverse groups.
