At a Glance
- Tasks: Lead and develop a high-performing team in commercial claims management.
- Company: Established insurance organisation with a focus on growth and collaboration.
- Benefits: Competitive salary, hybrid working, and opportunities for professional development.
- Other info: Dynamic work environment with excellent career progression opportunities.
- Why this job: Make a real impact by enhancing team performance and client service.
- Qualifications: Experience in commercial insurance claims and strong leadership skills.
The predicted salary is between 50000 - 50000 £ per year.
An established and growing insurance organisation is seeking an experienced Claims Manager to lead a high-performing Commercial Claims team. This is an excellent opportunity for a people-focused leader with strong commercial insurance claims experience and a passion for developing teams.
Working within a dynamic and collaborative environment, you will take ownership of a team of Claims Handlers and Claims Executives, driving performance, enhancing technical capability, and ensuring exceptional service delivery for clients.
Key Responsibilities:- Lead, motivate, and develop a team of Claims Handlers and Claims Executives
- Conduct regular one-to-ones, performance reviews, and development planning
- Drive team performance through effective coaching, mentoring, and leadership
- Oversee day-to-day commercial claims operations, ensuring service excellence
- Implement and support operational strategies, policies, and procedures
- Analyse management information and performance data to identify improvement opportunities
- Work closely with key stakeholders across the business to enhance service delivery and team capability
- Manage escalated client queries and complaints in line with regulatory requirements
Claims Manager employer: Insight Select Ltd
Join a forward-thinking insurance organisation in Birmingham, where your leadership as a Claims Manager will be valued in a hybrid working environment that promotes work-life balance. With a strong emphasis on employee development and a collaborative culture, you will have the opportunity to drive team performance while enjoying competitive benefits and a supportive atmosphere that fosters growth and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about opportunities for a Claims Manager. A friendly chat can sometimes lead to job openings that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to claims management and think about how your experience aligns with their values. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've motivated teams and driven performance in previous roles. We want to see that you can inspire others and enhance team capability!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Claims Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Manager role. Highlight your experience in leading teams and managing commercial claims, as this will show us you’re the right fit for our dynamic environment.
Craft a Compelling Cover Letter:Your cover letter should reflect your passion for developing teams and delivering exceptional service. Use it to tell us why you want to join StudySmarter and how your skills align with our values.
Showcase Your Leadership Skills:In your application, don’t forget to showcase your leadership skills. We want to see examples of how you've motivated and developed teams in the past, so share those success stories!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Insight Select Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your commercial insurance claims knowledge. Be ready to discuss specific cases you've managed and how you handled them. This shows your expertise and gives the interviewers confidence in your abilities.
✨Showcase Your Leadership Style
As a Claims Manager, you'll be leading a team, so it's crucial to demonstrate your leadership skills. Prepare examples of how you've motivated and developed your team in the past. Highlight your approach to coaching and mentoring, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, especially around managing escalated client queries or performance issues. Think through your responses in advance, focusing on your problem-solving skills and how you would ensure service excellence.
✨Engage with Stakeholders
Since collaboration is key in this role, be prepared to discuss how you've worked with various stakeholders in previous positions. Share specific examples of how you enhanced service delivery through teamwork, as this will show your ability to thrive in a dynamic environment.
