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- Tasks: Provide top-notch customer service via phone and email while resolving queries.
- Company: Join a market leader in a dynamic office environment with a growing team.
- Benefits: Enjoy hybrid working options after training and a supportive team culture.
- Why this job: Kickstart your career in a professional setting with opportunities for growth.
- Qualifications: 6 months of customer service experience or transferable skills required.
- Other info: Perfect for those seeking their first office-based role!
The predicted salary is between 20500 - 22500 £ per year.
Customer Service Specialist Salary : £20,500 – £22,500 per annum Location : Kings Hill, Kent (Hybrid Working) Contract : Permanent Hours : Monday to Friday, 37.5 hours per week Are you eager to launch your career in a dynamic office environment? Do you want to apply your customer service skills in a professional, office-based role? Our client, a market leader, is seeking multiple Customer Service Specialists to join their growing team on a permanent basis. They are happy to consider candidates who are looking for their first office-based role , as long as you bring strong customer service skills and a positive attitude. This is an exciting opportunity to work in a hybrid capacity after training, blending office and remote work. Key Responsibilities Provide outstanding customer service via telephone and email. Maintain a professional and positive attitude when engaging with clients, customers, and suppliers. Resolve customer queries effectively and deliver solutions. Accurately update customer records in the internal database. Perform general administrative tasks to support the team. Essential Skills and Experience At least 6 months of experience in a Customer Service role, or equivalent transferable skills. Stron…
Customer Service Specialist employer: Insight Select Careers
Contact Detail:
Insight Select Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist
✨Tip Number 1
Make sure to highlight any previous customer service experience you have, even if it's not from an office environment. Employers love to see how your skills can transfer to their specific needs.
✨Tip Number 2
Demonstrate your positive attitude and enthusiasm during any interactions you have with the company. This can be through networking or during the interview process, as a great attitude is key in customer service roles.
✨Tip Number 3
Familiarize yourself with common customer service scenarios and solutions. Being able to discuss how you would handle specific situations can set you apart from other candidates.
✨Tip Number 4
Take advantage of the hybrid working model by expressing your adaptability and willingness to learn. Show that you are comfortable with both remote and in-office work environments.
We think you need these skills to ace Customer Service Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. Use keywords from the job description to demonstrate that you meet the essential criteria.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've provided outstanding customer service in the past.
Highlight Transferable Skills: If you lack direct experience, emphasize transferable skills such as communication, problem-solving, and teamwork. Explain how these skills will help you succeed in a customer service environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Insight Select Careers
✨Showcase Your Customer Service Skills
Be prepared to discuss your previous customer service experiences. Highlight specific situations where you successfully resolved issues or provided exceptional service, as this will demonstrate your capability for the role.
✨Maintain a Positive Attitude
Since the job requires a professional and positive demeanor, make sure to convey enthusiasm during the interview. A positive attitude can be contagious and will leave a lasting impression on the interviewer.
✨Familiarize Yourself with Hybrid Work
Understand the concept of hybrid working and be ready to discuss how you can effectively manage both office and remote tasks. This shows that you are adaptable and ready for the work environment they offer.
✨Prepare for Common Customer Scenarios
Anticipate questions related to common customer service scenarios. Practice responses to questions like 'How would you handle an upset customer?' to demonstrate your problem-solving skills and ability to deliver solutions.
