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- Tasks: Join our team to migrate 2000 VDIs from Windows 10 to Windows 11 and ensure system security.
- Company: Insight Investment is a leading investment firm focused on innovative technology solutions.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth and development.
- Why this job: Be part of a crucial project that enhances user experience and strengthens IT security.
- Qualifications: Experience in Windows 11 migration, strong technical skills, and knowledge of IT security protocols required.
- Other info: Work closely with customer support teams and contribute to the company knowledgebase.
The predicted salary is between 48000 - 72000 £ per year.
Insight Investment is looking for a highly technical, multi-disciplined Windows 11 Architect / Engineer for a project to migrate 2000 VDIs from Windows 10 to Windows 11.
Working alongside existing members of the project team, the role will be tasked with engineering the Windows 11 VDI build and collaborating with the IT Security Team to ensure the system is secure. The role will also support the migration and work closely with customer-focused support teams to resolve reported issues.
Responsibilities Include:
- Contribute to the Windows 11 build design, ensuring it is suitable for enterprise-wide use, working under the guidance of the project lead to meet all project requirements.
- Create and maintain a close relationship with customer-focused support teams to ensure a positive user experience during the migration.
- Provide technical support and troubleshooting assistance to customer-focused support teams and end-users during migration.
- Contribute to the company knowledgebase system and produce good technical documentation about the Windows 11 system and configuration.
- Work in partnership with the IT Security team to ensure compliance with security standards, identifying potential security risks and contributing to their mitigation.
- Integrate existing technology configurations, such as Ivanti Environment Manager and Microsoft Defender, in the new Windows 11 build.
- Support the build testing and validation phases to ensure that all systems perform optimally.
Minimum Requirements:
- Proven experience in Windows 11 migration projects.
- Strong technical background with a deep understanding of design, engineering, and build processes.
- Working knowledge of Omnissa Horizon, vSphere, Ivanti Application & Environment Manager, PowerShell, and Ghost Solution Suite.
- Demonstrable experience in supporting and collaborating with customer-focused support teams in a technical environment.
- Sound knowledge of IT Security protocols and strong understanding of IT Security standards.
- Excellent problem-solving skills with a keen attention to detail.
- Advanced knowledge of PowerShell scripting.
- Varied knowledge of front-end desktop support, back-end infrastructure support, systems management, and project management with a well-rounded appreciation of enterprise systems and architecture.
- In-depth analysis using tools such as SysTrack, ProcMon, Wireshark, and Windows Performance Analyzer.
- Ability to determine a problem’s root cause through analysis of data, events, logs, system behavior, and user experiences, and the correlation between these factors.
- Ability to analyze and resolve complex hardware and software issues associated with the EUC platform, identifying related problems that may indicate systemic issues.
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Desktop Engineer (London) employer: Insight Investment Group
Contact Detail:
Insight Investment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Engineer (London)
✨Tip Number 1
Make sure to showcase your experience with Windows 11 migration projects in your conversations. Highlight specific challenges you faced and how you overcame them, as this will demonstrate your hands-on expertise.
✨Tip Number 2
Familiarize yourself with the tools mentioned in the job description, such as Omnissa Horizon and PowerShell. Being able to discuss how you've used these tools in past projects can set you apart from other candidates.
✨Tip Number 3
Emphasize your collaboration skills with customer-focused support teams. Share examples of how you've worked together to resolve issues during migrations, as this role requires strong teamwork.
✨Tip Number 4
Prepare to discuss your knowledge of IT Security protocols. Be ready to explain how you've ensured compliance with security standards in previous roles, as this is a critical aspect of the position.
We think you need these skills to ace Desktop Engineer (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows 11 migration projects and relevant technologies like Omnissa Horizon, vSphere, and PowerShell. Use specific examples to demonstrate your technical skills and problem-solving abilities.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the responsibilities outlined in the job description. Mention your experience collaborating with customer-focused support teams and your understanding of IT security protocols.
Showcase Technical Skills: Clearly list your technical skills related to the position, such as your knowledge of Ivanti Application & Environment Manager and your experience with troubleshooting complex hardware and software issues. This will help you stand out as a qualified candidate.
Highlight Problem-Solving Experience: Provide examples of past experiences where you successfully identified and resolved issues during a migration or similar project. Emphasize your analytical skills and attention to detail, as these are crucial for the Desktop Engineer role.
How to prepare for a job interview at Insight Investment Group
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Windows 11 migration projects in detail. Highlight specific challenges you faced and how you overcame them, especially in relation to the tools mentioned like PowerShell and Ivanti.
✨Demonstrate Collaboration Skills
Since the role involves working closely with customer-focused support teams and the IT Security team, share examples of past collaborations. Emphasize how you maintained positive relationships and resolved issues effectively.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about your approach to troubleshooting complex hardware and software issues. Prepare to walk through your thought process in analyzing data and logs to determine root causes.
✨Understand Security Protocols
Familiarize yourself with IT Security standards and protocols relevant to Windows 11. Be ready to discuss how you would identify potential security risks and contribute to their mitigation during the migration process.
