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For Companies At a Glance
- Tasks: Provide on-site IT support and troubleshoot hardware/software issues for clients.
- Company: Leading IT services provider with a strong reputation in the industry.
- Benefits: Competitive salary, career advancement opportunities, and a supportive work environment.
- Why this job: Join a dynamic team and make a real difference in client IT experiences.
- Qualifications: Degree in IT, 5+ years of experience, and relevant certifications required.
- Other info: Exciting role with opportunities to grow your skills in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading IT services provider is seeking a Senior Field Services Technician in Oxford to deliver on-site IT support across client facilities. The successful candidate will provide Level 2 IT support, troubleshoot hardware and software issues, and manage hardware asset lifecycles.
The role requires:
- A degree in IT or a related field
- At least 5 years of field services experience
- Relevant certifications like CompTIA A+
- Strong communication skills
- Proficiency with Microsoft Office
Senior On-Site IT Technician — Field Support & Assets in Oxford employer: Insight International (UK) Ltd
Contact Detail:
Insight International (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior On-Site IT Technician — Field Support & Assets in Oxford
✨Tip Number 1
Network like a pro! Attend local IT meetups or industry events in Oxford. It's a great way to connect with potential employers and other tech enthusiasts who might know about job openings.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and achievements in IT support. This can really set you apart from the competition when you're chatting with hiring managers.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common IT support scenarios and questions. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for the Senior Field Services Technician role. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Senior On-Site IT Technician — Field Support & Assets in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support and field services. We want to see how your skills match the job description, so don’t be shy about showcasing your Level 2 support experience and any certifications you hold!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior On-Site IT Technician role. Share specific examples of how you've tackled hardware and software issues in the past, and let us know how you manage asset lifecycles.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Whether it's in your CV or cover letter, use clear and concise language. We want to see how you can effectively communicate technical information to clients and team members alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Insight International (UK) Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Level 2 IT support. Be ready to discuss troubleshooting methods for both hardware and software issues, as well as your experience managing hardware asset lifecycles.
✨Showcase Your Communication Skills
Since strong communication skills are essential for this role, practice explaining complex IT concepts in simple terms. You might be asked to demonstrate how you would communicate with clients or team members, so think of examples where you've done this successfully.
✨Highlight Relevant Experience
With at least 5 years of field services experience required, prepare to share specific examples from your past roles. Focus on situations where you solved significant problems or improved processes, and don’t forget to mention any relevant certifications like CompTIA A+.
✨Familiarise Yourself with Microsoft Office
Proficiency in Microsoft Office is a must, so make sure you're comfortable discussing how you've used these tools in previous jobs. Be prepared to give examples of how you've utilised Excel for data management or Word for documentation in your IT support tasks.
