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For Companies At a Glance
- Tasks: Provide on-site IT support and troubleshoot hardware and software issues.
- Company: Leading IT services provider with a focus on client satisfaction.
- Benefits: Competitive salary, career advancement, and a dynamic work environment.
- Why this job: Join a team where your skills make a real difference in IT support.
- Qualifications: Degree in IT, 5+ years of experience, and strong communication skills.
- Other info: Opportunity to work in a fast-paced environment with growth potential.
The predicted salary is between 28800 - 42000 £ per year.
A leading IT services provider is seeking a Senior Field Services Technician in Oxford to deliver on-site IT support across client facilities. The role involves providing Level 2 IT support, troubleshooting hardware and software issues, and managing hardware asset lifecycles.
Ideal candidates will have:
- a degree in IT
- 5+ years of field services experience
- relevant certifications like CompTIA A+
Strong communication skills and proficiency in Microsoft Office are essential for success in this dynamic environment.
Senior On-Site IT Technician: Field Services & Support in Oxford employer: Insight International (UK) Ltd
Contact Detail:
Insight International (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior On-Site IT Technician: Field Services & Support in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for a Senior On-Site IT Technician role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to discuss your experience with Level 2 IT support and troubleshooting. Bring examples of how you've tackled hardware and software issues in the past.
✨Tip Number 3
Prepare for the interview! Research common interview questions for IT roles and practice your answers. Make sure to highlight your 5+ years of field services experience and any relevant certifications like CompTIA A+ to really stand out.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Senior Field Services Technician position. Plus, applying directly shows your enthusiasm and commitment to joining our team!
We think you need these skills to ace Senior On-Site IT Technician: Field Services & Support in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in field services and IT support. We want to see how your skills match the job description, so don’t be shy about showcasing your 5+ years of experience and any certifications you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior On-Site IT Technician role. Share specific examples of how you've tackled hardware and software issues in the past, and let your personality come through.
Show Off Your Communication Skills: Since strong communication skills are essential for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We want to see that you can communicate effectively right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Insight International (UK) Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Level 2 IT support. Be ready to discuss troubleshooting methods for both hardware and software issues, as well as your experience managing hardware asset lifecycles.
✨Showcase Your Communication Skills
Since strong communication skills are essential, practice explaining complex IT concepts in simple terms. You might be asked to describe how you would communicate a technical issue to a non-technical client, so think of examples from your past experiences.
✨Highlight Relevant Certifications
If you have certifications like CompTIA A+, make sure to mention them during the interview. Discuss how these qualifications have helped you in your previous roles and how they relate to the responsibilities of the Senior Field Services Technician position.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of specific situations where you successfully resolved IT issues in the field, and be ready to explain your thought process and the outcome.
