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- Tasks: Lead transformation projects and collaborate with global contact centre teams.
- Company: Reputable project management firm in the UK with a focus on innovation.
- Benefits: Competitive pay, professional growth, and a dynamic work environment.
- Why this job: Make a real difference in global contact centre operations and enhance your project management skills.
- Qualifications: Strong project management experience and excellent communication skills required.
- Other info: On-site role in Weybridge, with flexible working three days a week.
The predicted salary is between 48000 - 72000 £ per year.
A prominent project management firm in the UK is seeking a Project Manager to support Global Contact Center Teams. The role entails governing transformation projects, collaborating cross-functionally, and ensuring compliance.
Candidates must have strong project management experience, particularly in contact center transformation, along with effective stakeholder communication skills. The role is primarily on-site in Weybridge, requiring attendance three days a week. A strong understanding of current contact center technologies is essential.
Senior PM — Global Contact Center Transformation (Contract) in Weybridge employer: Insight Global
Contact Detail:
Insight Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior PM — Global Contact Center Transformation (Contract) in Weybridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the project management and contact centre space. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company’s recent projects and challenges. This shows you’re genuinely interested and ready to hit the ground running in transforming their contact centre operations.
✨Tip Number 3
Practice your stakeholder communication skills. Role-play with a friend or mentor to nail down how you’d handle tough conversations or present project updates effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior PM — Global Contact Center Transformation (Contract) in Weybridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your project management experience, especially in contact centre transformation. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects you've led!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing candidates who can communicate effectively, so make sure to highlight your stakeholder communication skills.
Showcase Your Tech Savvy: Since a strong understanding of current contact centre technologies is essential, don’t forget to mention any relevant tools or systems you’ve worked with. We’re keen to know how you can leverage technology to drive transformation!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Insight Global
✨Know Your Project Management Stuff
Make sure you brush up on your project management methodologies, especially those relevant to contact centre transformations. Be ready to discuss specific projects you've managed and the technologies you've used, as this will show your expertise and confidence in the field.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've effectively communicated with stakeholders in past roles. Think about times when you had to manage expectations or resolve conflicts. This will demonstrate your ability to collaborate cross-functionally, which is key for this role.
✨Research the Company and Its Technologies
Dive into the company’s background and the current technologies they use in their contact centres. Being knowledgeable about their operations will not only impress them but also help you tailor your answers to align with their needs.
✨Be Ready for On-Site Dynamics
Since the role requires being on-site three days a week, think about how you can contribute to the team environment. Prepare to discuss how you thrive in collaborative settings and how you plan to engage with your colleagues in Weybridge.
