SQL Application Support Engineer

Insight Global is hiring an Application Support Engineer for a financial services client based in London. This is an Inside IR35 contract to hire and is onsite 2x a week in London. Must Haves: Technical Skills: Hands on experience in Production/Application Support Full Stack Support experience – C#.net, SQL Development, Angular Proficiency for application troubleshooting and support. Strong SQL skills for database management and query optimization. Experience with AWS services for cloud management and deployment. Daily Responsibilities Morning Check-In: Review system health dashboards and logs to ensure all services are running smoothly. Address any overnight alerts or incidents reported by monitoring tools. Incident Management: Respond to and troubleshoot issues reported by users or automated monitoring systems. Perform root cause analysis and implement fixes to resolve incidents promptly. Document incidents and resolutions for future reference. System Maintenance: Apply patches and updates to applications and databases to ensure security and stability. Monitor performance metrics and optimize system performance as needed. User Support: Assist users with technical issues related to the financial systems. Provide guidance and training to users on system functionalities and best practices. Collaboration: Work closely with development teams to understand new features and changes. Coordinate with other IT teams to ensure seamless integration and operation of systems. Database Management: Perform regular database maintenance tasks such as backups, indexing, and performance tuning. Write and optimize SQL queries to support application functionality and reporting needs. AWS Management: Monitor and manage AWS resources, ensuring cost-effective and efficient use. Implement and maintain AWS security best practices. Project Participation: Participate in project meetings to provide insights from a support perspective. Assist in the deployment of new applications and features. End-of-Day Review: Summarize daily activities and report any unresolved issues to the team. Plan for the next day\’s tasks and priorities.