At a Glance
- Tasks: Provide essential technical support for desktop infrastructure during a major network upgrade.
- Company: Join a leading investment banking firm in London with a dynamic work culture.
- Benefits: Enjoy a 4-day work week, competitive pay, and potential contract extensions.
- Other info: Great opportunity for autonomy and professional growth in a fast-paced environment.
- Why this job: Be part of a crucial project that enhances user experience and tech infrastructure.
- Qualifications: Deskside support experience and strong troubleshooting skills required.
The predicted salary is between 50000 - 70000 £ per year.
Insight Global is seeking a Desktop Support Engineer to support one of the world’s leading investment banking firms, based in London. This role focuses on delivering essential technical support for the firm’s desktop infrastructure, ensuring a seamless experience for users during a major network upgrade initiative. This initiative will be a contract (Inside IR35) until the end of the year, with a high chance of extensions. This working schedule follows a 4-day work week, where you will work across Saturday and Sunday.
Targeting the following skillsets:
- Deskside support experience.
- Possess basic troubleshooting experience.
- Experience with Cisco Telephony, IPT Tetrics and Windows.
- Excellent written and verbal communication skills.
- Strong stakeholder engagement and management skills to provide support.
- Possess a high sense of autonomy, reliability and proactive communication.
Desktop Support Engineer in Slough employer: Insight Global
At Insight Global, we pride ourselves on being an exceptional employer, particularly for our Desktop Support Engineers. Located in the heart of London, we offer a dynamic work culture that promotes collaboration and innovation, alongside a unique 4-day work week that enhances work-life balance. Our commitment to employee growth is evident through ongoing training opportunities and the potential for contract extensions, making this role not just a job, but a meaningful career path in the fast-paced world of investment banking.
StudySmarter Expert Advice🤫
We think this is how you could land Desktop Support Engineer in Slough
✨Tip Number 1
Network, network, network! Reach out to your connections in the tech world, especially those in investment banking. We all know that sometimes it’s not just what you know, but who you know that can land you that Desktop Support Engineer role.
✨Tip Number 2
Prepare for those technical interviews by brushing up on your troubleshooting skills. We recommend setting up a mock environment at home to practice common issues you might face in a desktop support role. Show them you’ve got the chops!
✨Tip Number 3
Don’t underestimate the power of a follow-up! After an interview, drop a quick thank-you email to express your appreciation. It shows your proactive communication skills and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it super easy for you to find roles like this one. Plus, it gives you a better chance of being noticed by recruiters who are looking for candidates with your specific skill set.
We think you need these skills to ace Desktop Support Engineer in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your deskside support experience and any relevant troubleshooting skills. We want to see how your background aligns with the Desktop Support Engineer role, so don’t be shy about showcasing your experience with Cisco Telephony and Windows.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your excellent communication skills and how you’ve successfully engaged with stakeholders in the past. We love a good story!
Show Off Your Proactive Nature:In your application, highlight instances where you took the initiative or solved problems independently. We value reliability and proactive communication, so share examples that demonstrate these traits in action.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Insight Global
✨Know Your Tech Inside Out
Make sure you brush up on your deskside support experience and troubleshooting skills. Be ready to discuss specific scenarios where you've resolved technical issues, especially with Cisco Telephony and Windows. This will show that you can handle the technical demands of the role.
✨Communicate Clearly
Since excellent communication is key, practice explaining complex technical concepts in simple terms. You might be asked to describe how you would assist a user during the network upgrade, so think about how you'd convey your support effectively.
✨Engage with Stakeholders
Prepare examples of how you've successfully engaged with stakeholders in previous roles. Highlight your ability to manage expectations and provide updates, as this will demonstrate your strong stakeholder engagement skills.
✨Show Your Proactive Side
Be ready to discuss times when you've taken initiative in your previous roles. Whether it was identifying potential issues before they became problems or suggesting improvements, showcasing your reliability and proactive communication will set you apart.
