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- Tasks: Support end users and maintain IT systems in a dynamic manufacturing environment.
- Company: Join Insight Global, a leader in connecting talent with top companies.
- Benefits: Enjoy hands-on experience, professional growth, and a collaborative work culture.
- Why this job: Be part of a critical team that drives efficiency and innovation in IT processes.
- Qualifications: Bachelor's degree in IT or related field; experience in IT infrastructure and project management required.
- Other info: Ideal for tech-savvy individuals eager to make an impact in a fast-paced setting.
The predicted salary is between 36000 - 60000 £ per year.
This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Insight Global is looking for a Senior Digital & IT Analyst to work on-site at one of our leading manufacturing clients in Loughborough. As a Digital & IT Senior Analyst you are expected to be an advanced professional in business analytics and business processes, responsible for maintaining and supporting the end users and workstation environment at the facilities. The role provides installation, maintenance, and general support of hardware and software and supports end users with advanced questions or problems by identifying, researching, and resolving technical problems. The Senior IT analyst will help support a variety of IT processes and manufacturing applications, that are critical to day-to-day business operations.
Must haves:
- Minimum 4 years hands-on IT Systems experience
- Recent experience as an IT project manager with exposure to project management skills, standards, methods, and techniques
- Comfortable dealing with ServiceNow ticketing, documentation and dashboards to analyse and run data assessments to achieve efficiency objectives
- Demonstrated leadership desire or previous leadership experience
- Demonstrated ability to develop and prepare use cases, functional specifications, and technical requirements
- Experience with Agile methodologies and Azure DevOps
- Excellent written and verbal communications
- Bachelor’s degree or higher in Information Systems, Computer Science, or technology-related field of study
Plusses:
- Previous experience working in a Manufacturing environment
- Exposure to business analyse practises and techniques using tools such as Power BI
- Certifications:
- ITIL Foundation, Microsoft Certified Professional, Microsoft Certified Solutions Expert, CompTIA A+
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology and Analyst
-
Industries
Manufacturing
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Senior Information Technology Analyst employer: Insight Global
Contact Detail:
Insight Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Information Technology Analyst
✨Tip Number 1
Familiarise yourself with the specific IT infrastructure and systems used in manufacturing environments. Understanding the unique challenges and technologies in this sector will help you stand out during interviews.
✨Tip Number 2
Brush up on your knowledge of ServiceNow and other ticketing systems. Being able to demonstrate your proficiency in managing and resolving IT issues through these platforms can give you a significant edge.
✨Tip Number 3
Prepare to discuss your experience with project life cycles and risk assessments. Be ready to provide examples of how you've successfully managed IT projects and communicated risks to senior leadership.
✨Tip Number 4
Showcase your soft skills, particularly your communication abilities. Practice explaining complex IT concepts in simple terms, as this will be crucial when presenting to non-technical stakeholders.
We think you need these skills to ace Senior Information Technology Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT infrastructure, troubleshooting, and project management. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: In your cover letter, explain why you're a great fit for the Senior Information Technology Analyst role. Mention specific experiences that align with the responsibilities outlined in the job description, such as your familiarity with ServiceNow and your leadership experience.
Showcase Your Technical Skills: Clearly list your technical skills, especially those related to hardware and software maintenance, data analysis, and project management tools like Azure DevOps. This will help the hiring team see your qualifications at a glance.
Prepare for Potential Questions: Think about how you would answer questions related to risk assessments, change management, and presenting IT risks to senior leadership. Being prepared will help you stand out during the interview process.
How to prepare for a job interview at Insight Global
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with IT infrastructure and systems. Highlight specific examples of troubleshooting, maintaining, and fixing hardware and software, as this role requires a solid understanding of these areas.
✨Demonstrate Your Analytical Abilities
Since the position involves analysing data to achieve long-term targets, come equipped with examples of how you've previously mapped out plans based on data analysis. Be ready to explain your thought process and the tools you used.
✨Communicate Clearly and Effectively
Excellent verbal communication is crucial for this role. Practice presenting complex IT risks in a way that is understandable to non-technical stakeholders. Use clear examples to illustrate your points during the interview.
✨Familiarise Yourself with Agile Methodologies
Given the emphasis on agile environments and project life cycles, brush up on your knowledge of these methodologies. Be prepared to discuss your experience with stage gate processes and how you've applied them in past projects.
