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For Companies At a Glance
- Tasks: Provide top-notch production support for trading systems and ensure seamless operations.
- Company: Join a leading financial services organisation in the heart of London.
- Benefits: Competitive contract rate, hands-on experience, and a chance to work with industry experts.
- Why this job: Make a real impact by solving complex technical issues in a dynamic environment.
- Qualifications: Experience in production support and proficiency in an object-oriented programming language.
- Other info: Onsite role with excellent opportunities for professional growth and networking.
The predicted salary is between 50000 - 60000 £ per year.
Insight Global is looking for an L3 Production Support Engineer to join a large financial services organisation in London for a contract until the end of the year. The chosen candidate will work in an integral part of the business, providing end-to-end production support for their Front-Office operations and trading systems, ensuring applications and systems are seamless for the internal users, such as operations and traders.
The candidate will work on debugging and troubleshooting technical reported system/user issues efficiently, minimizing impact on business operations. In addition, they will be analyzing incidents, identifying root causes and implementing preventative measures as well as engaging in frequent problem management, ensuring long-term stability of systems.
This role involves interacting with stakeholders of various seniority levels, and hence, strong written and verbal communication skills are imperative for the success of this role. This is an Inside IR35 contract and onsite 5x a week.
Must haves:
- Experience in a production support/engineering role
- Proficiency in at least one object-oriented programming language (e.g. java, python)
- Strong debugging and troubleshooting skills, with the ability to solve complex technical issues
- Experience in a dynamic, high-pressure work environment
- Excellent communication skills to collaborate with stakeholders at all levels, translating technical terms to functional verbiage
- Strong stakeholder management experience
Plusses:
- Prior experience supporting front-office systems is highly desirable, but the candidate must demonstrate a willingness to embrace the challenges of such a role
- Ticketing system experience
- Financial services experience
Production Support Engineer employer: Insight Global
Contact Detail:
Insight Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for a Production Support Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your debugging and troubleshooting skills. Think of real-life examples where you've solved complex technical issues, as these will impress your interviewers and show that you can handle the pressure.
✨Tip Number 3
Don’t underestimate the power of communication! Practice explaining technical concepts in simple terms, as you'll need to engage with stakeholders at various levels. This will not only help you in interviews but also in your future role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates.
We think you need these skills to ace Production Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Production Support Engineer role. Highlight your experience in production support and any relevant programming languages like Java or Python. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills: Since this role involves interacting with stakeholders at various levels, it's crucial to demonstrate your strong written communication skills. Use clear and concise language in your application to show us you can translate technical jargon into everyday terms.
Detail Your Troubleshooting Experience: We love seeing candidates who can debug and troubleshoot effectively. In your application, share specific examples of complex technical issues you've resolved and how you minimised impact on business operations. This will really make you stand out!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen and ready to take the next step in your career!
How to prepare for a job interview at Insight Global
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially in the object-oriented programming languages mentioned, like Java or Python. Be ready to discuss specific examples of how you've debugged and troubleshot issues in the past, as this will show your practical experience.
✨Communicate Like a Pro
Since you'll be interacting with stakeholders at various levels, practice explaining complex technical concepts in simple terms. This will demonstrate your ability to bridge the gap between technical and non-technical audiences, which is crucial for this role.
✨Prepare for Real-World Scenarios
Think about common production support challenges you might face in a financial services environment. Prepare to discuss how you would approach debugging a system issue or managing an incident, showcasing your problem-solving skills and proactive mindset.
✨Show Your Stakeholder Savvy
Highlight any previous experiences where you've successfully managed stakeholder relationships. Be ready to share examples of how you've communicated effectively with different teams, ensuring everyone is on the same page during high-pressure situations.