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- Tasks: Support and coordinate operations between the EU business team and IT services.
- Company: Join a dynamic company focused on bridging business and technology across Europe.
- Benefits: Enjoy flexible working arrangements and opportunities for professional growth.
- Why this job: Be part of a collaborative culture that values innovation and efficiency in operations.
- Qualifications: 5-6 years of experience in operational support and coordination required.
- Other info: This is a UK-based position with potential for remote work.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a UK-based position to provide operational support and coordination. Our primary challenge is bridging the gap between our European business team and IT services (Applications, Infrastructure, End User Computing). This role will: Involve providing metrics and data to EU business and relevant IT stakeholders. Ensure seamless integration of our EU business with our support model, including service desk operations and routine processes. Liase with Operations leaders in the U.S. and offshore Service management – help with day to day tickets 5-6 years total exp
Operations Support Coordinator employer: Insight Global
Contact Detail:
Insight Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Coordinator
✨Tip Number 1
Familiarize yourself with the specific operational processes and tools used in both European business environments and IT services. Understanding these systems will help you demonstrate your ability to bridge the gap between teams effectively.
✨Tip Number 2
Network with professionals who have experience in operations support roles, especially those who have worked in similar cross-regional settings. This can provide you with insights and potentially valuable connections that could help you in the application process.
✨Tip Number 3
Highlight any experience you have with metrics and data analysis, as this role requires providing relevant information to stakeholders. Be prepared to discuss specific examples of how you've used data to drive decisions or improve processes.
✨Tip Number 4
Showcase your communication skills, particularly in liaising with different teams and managing service desk operations. Being able to articulate your experience in coordinating between various departments will set you apart from other candidates.
We think you need these skills to ace Operations Support Coordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Operations Support Coordinator position. Understand the key responsibilities and how your experience aligns with the requirements, especially in bridging the gap between business teams and IT services.
Highlight Relevant Experience: In your CV and cover letter, emphasize your 5-6 years of relevant experience. Focus on specific examples where you provided operational support, coordinated between teams, or managed service desk operations.
Showcase Your Skills: Demonstrate your skills in data analysis and metrics reporting. Mention any tools or software you are proficient in that can help in providing insights to stakeholders, as this is a crucial part of the role.
Tailor Your Application: Customize your application materials to reflect the language and priorities mentioned in the job description. Use keywords related to operational support, coordination, and IT services to make your application stand out.
How to prepare for a job interview at Insight Global
✨Understand the Role
Make sure you have a clear understanding of the Operations Support Coordinator role. Familiarize yourself with how this position bridges the gap between the European business team and IT services, as well as the specific metrics and data you will be providing.
✨Showcase Your Experience
Highlight your relevant experience, especially in operational support and coordination. Be prepared to discuss specific examples from your past roles that demonstrate your ability to manage service desk operations and liaise effectively with various stakeholders.
✨Prepare for Technical Questions
Since the role involves working closely with IT services, brush up on your technical knowledge related to applications, infrastructure, and end-user computing. Be ready to answer questions about how you would handle day-to-day tickets and support requests.
✨Demonstrate Communication Skills
Effective communication is key in this role. Prepare to discuss how you have successfully communicated with both business and IT teams in the past. Consider sharing examples of how you resolved conflicts or facilitated collaboration between different departments.
