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- Tasks: Support and coordinate operations between the EU business team and IT services.
- Company: Join a dynamic company focused on bridging business and technology across Europe.
- Benefits: Enjoy flexible working options and a collaborative team environment.
- Why this job: Be part of a crucial role that enhances business efficiency and drives innovation.
- Qualifications: 5-6 years of experience in operations support and coordination required.
- Other info: This is a UK-based position with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a UK-based position to provide operational support and coordination. Our primary challenge is bridging the gap between our European business team and IT services (Applications, Infrastructure, End User Computing). This role will: Involve providing metrics and data to EU business and relevant IT stakeholders. Ensure seamless integration of our EU business with our support model, including service desk operations and routine processes. Liase with Operations leaders in the U.S. and offshore Service management – help with day to day tickets 5-6 years total exp
Operations Support Coordinator employer: Insight Global
Contact Detail:
Insight Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Coordinator
✨Tip Number 1
Familiarize yourself with the specific operational processes and tools used in both European business environments and IT services. Understanding these systems will help you demonstrate your ability to bridge the gap between teams effectively.
✨Tip Number 2
Network with professionals who have experience in operations support roles, especially those who have worked in similar cross-regional settings. This can provide you with insights and potentially valuable connections that could help you in the application process.
✨Tip Number 3
Prepare to discuss how you have previously handled metrics and data reporting in your past roles. Being able to share specific examples will showcase your analytical skills and your ability to communicate effectively with stakeholders.
✨Tip Number 4
Stay updated on the latest trends in service desk operations and IT support models. Showing that you are knowledgeable about current best practices will set you apart as a candidate who is proactive and well-informed.
We think you need these skills to ace Operations Support Coordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Operations Support Coordinator position. Understand the key responsibilities, such as providing operational support and liaising with various teams.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in operational support, coordination, and any relevant metrics or data analysis skills. Mention specific examples where you successfully bridged gaps between teams.
Showcase Communication Skills: Since the role involves liaising with different stakeholders, highlight your communication skills. Provide examples of how you've effectively communicated with both technical and non-technical teams in the past.
Tailor Your Application: Customize your application materials to reflect the specific requirements of the job. Use keywords from the job description to demonstrate that you are a perfect fit for the Operations Support Coordinator role.
How to prepare for a job interview at Insight Global
✨Understand the Role
Make sure you have a clear understanding of the Operations Support Coordinator role. Familiarize yourself with how this position bridges the gap between the European business team and IT services, as well as the specific metrics and data you will be providing.
✨Showcase Your Experience
Highlight your 5-6 years of relevant experience during the interview. Be prepared to discuss specific examples of how you've successfully managed operational support and coordination in previous roles.
✨Prepare for Technical Questions
Since the role involves liaising with IT stakeholders, be ready to answer technical questions related to applications, infrastructure, and end-user computing. Brush up on relevant terminology and concepts to demonstrate your knowledge.
✨Emphasize Communication Skills
Effective communication is key in this role. Be prepared to discuss how you have successfully communicated with various stakeholders, including operations leaders and service management teams, to ensure seamless integration and support.
