At a Glance
- Tasks: Provide essential technical support for desktop infrastructure during a major network upgrade.
- Company: Join a leading investment banking firm in London with a dynamic work culture.
- Benefits: Enjoy a 4-day work week, competitive pay, and potential contract extensions.
- Other info: Opportunity to work autonomously and engage with stakeholders in a fast-paced environment.
- Why this job: Be part of a crucial project that enhances user experience and develops your skills.
- Qualifications: Experience in deskside support, troubleshooting, and strong communication skills required.
The predicted salary is between 45000 - 60000 £ per year.
Insight Global is seeking a Desktop Support Engineer to support one of the world’s leading investment banking firms, based in London. This role focuses on delivering essential technical support for the firm’s desktop infrastructure, ensuring a seamless experience for users during a major network upgrade initiative. This initiative will be a contract (Inside IR35) until the end of the year, with a high chance of extensions. This working schedule follows a 4-day work week, where you will work across Saturday and Sunday.
Targeting the following skillsets:
- Deskside support experience.
- Possess basic troubleshooting experience.
- Experience with Cisco Telephony, IPT Tetrics and Windows.
- Excellent written and verbal communication skills.
- Strong stakeholder engagement and management skills to provide support.
- Possess a high sense of autonomy, reliability and proactive communication.
Desktop Support Engineer in London employer: Insight Global
At Insight Global, we pride ourselves on being an exceptional employer, particularly for our Desktop Support Engineers. Located in the heart of London, we offer a dynamic work culture that promotes collaboration and innovation, alongside a unique 4-day work week that enhances work-life balance. Our commitment to employee growth is evident through ongoing training opportunities and the potential for contract extensions, making this role not just a job, but a meaningful career path in the investment banking sector.
StudySmarter Expert Advice🤫
We think this is how you could land Desktop Support Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in investment banking or tech support. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Be ready to discuss specific scenarios where you’ve solved technical issues, especially with Cisco Telephony and Windows. We want to see your problem-solving prowess!
✨Tip Number 3
Show off your communication skills! During interviews, make sure to articulate your thoughts clearly and engage with your interviewers. Remember, they’re looking for someone who can effectively communicate with stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Desktop Support Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your deskside support experience and any relevant troubleshooting skills. We want to see how your background aligns with the Desktop Support Engineer role, so don’t be shy about showcasing your experience with Cisco Telephony and Windows.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your excellent communication skills and how you’ve successfully engaged with stakeholders in the past. We love a good story!
Show Off Your Proactive Nature:In your application, highlight instances where you took the initiative or solved problems independently. We value reliability and proactive communication, so share examples that demonstrate these traits in action.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Insight Global
✨Know Your Tech Inside Out
Make sure you brush up on your deskside support experience and troubleshooting skills. Be ready to discuss specific scenarios where you've resolved technical issues, especially with Cisco Telephony and Windows. This will show that you can handle the technical demands of the role.
✨Communicate Clearly
Since excellent communication is key, practice explaining complex technical concepts in simple terms. You might be asked to describe how you would assist a user during the network upgrade, so think about how you can convey information effectively and ensure a seamless experience.
✨Engage with Stakeholders
Prepare examples of how you've successfully engaged with stakeholders in previous roles. Highlight your ability to manage expectations and provide support proactively. This will demonstrate your strong stakeholder engagement skills, which are crucial for this position.
✨Show Your Autonomy
The role requires a high sense of autonomy, so be ready to share instances where you've taken initiative. Discuss how you've managed your time and responsibilities independently, especially in a fast-paced environment like investment banking. This will reassure them of your reliability.
