Billing Specialist

Insight Global is seeking a Business Operations Specialist in Sheffield, UK. The role collaborates with Sales, Legal, Accounting, and other departments to process customer orders and generate license keys, verify order accuracy, maintain records, and prepare related reports. Little direction is required, and the specialist can handle some complex tasks as well as straightforward work.

Overview

Location: Sheffield, England, United Kingdom. Employment type: Contract. Seniority level: Associate. Job function: Business Development. Industry: Software Development.

Key Duties and Responsibilities

• Processes software license orders and stock orders via multiple CRM systems and verifies license agreements in accordance with policies and procedures
• Generates timely, accurate license keys and delivers them to sales channels and customers
• Assists customers attempting to enrol for the Customer Portal
• Utilizes CRM checks to strive for succinct data integrity
• Acts as liaison to sales channel by providing quality customer service and support and resolving customer issues
• Provides assistance to sales personnel for proper order submission and documentation
• Interfaces with legal, accounting, and sales departments to facilitate procedural and policy adherence
• Participates in department projects such as developing rollout plans for product delivery

Qualifications

• Experience processing orders and generating license keys within CRM systems
• Strong attention to detail and data integrity
• Ability to collaborate with multiple departments (Sales, Legal, Accounting)
• Effective communication and customer service skills

Remuneration and Perks

Contract role; no additional benefits listed in the description.