At a Glance
- Tasks: Lead a team to deliver top-notch supported housing services and promote resident independence.
- Company: Established not-for-profit organisation making a real difference in the community.
- Benefits: Competitive salary, essential car user allowance, and opportunities for professional growth.
- Other info: Join a dynamic team focused on continuous improvement and community support.
- Why this job: Make a positive impact on vulnerable individuals while developing your leadership skills.
- Qualifications: Experience in housing or social care, with strong leadership and communication skills.
Supported Housing Manager
Hours: 37 hours per week, Monday to Friday On-call: Planned rota including evenings, weekends and bank holidays
Additional: Essential Car User Allowance + mileage
The Opportunity
We are recruiting on behalf of an established not-for-profit organisation for an experienced Supported Housing Manager to lead the delivery of high-quality supported accommodation services across Luton.
This is a senior operational role responsible for leading a team of Team Leaders, Coordinators and Support Coaches, ensuring residents receive safe, effective and person-centred support that promotes independence and positive outcomes.
Key Responsibilities as a Supported Housing Manager
- Lead and manage the supported housing service and wider operational team.
- Recruit, motivate, coach and develop Team Leaders, Coordinators and Support Coaches.
- Ensure high standards of resident support, safeguarding, risk management and tenancy sustainment.
- Monitor KPIs including occupancy, voids, rent collection, arrears and service performance.
- Ensure compliance with relevant legislation, regulation, policies and best practice.
- Work closely with local authorities, commissioners and external partner agencies.
- Oversee complaints, audits, safeguarding and service improvement activity.
- Manage budgets, income and resources effectively, ensuring value for money.
- Produce performance reports and drive continuous improvement.
- Contribute to the development of the wider supported housing service and organisational strategy.
About You
We are looking for an experienced manager from a housing, supported accommodation, homelessness, social care or related support environment.
You will have
- Proven experience leading and developing teams.
- Experience supporting vulnerable people and promoting independence.
- Strong knowledge of safeguarding, risk management and service delivery.
- Excellent communication, leadership and relationship-building skills.
- Strong decision-making, organisational and problem-solving abilities.
- Experience monitoring performance and using data to improve services.
- High emotional intelligence, resilience and professionalism.
- Full UK driving licence and access to a vehicle.
Experience of working with local authorities, managing budgets, developing services and working within regulated environments would be advantageous.
If you are an experienced Supported Housing Manager or an aspiring Senior/Team Leader working in Supported Housing this is definitely an opportunity to consider!
If you feel you meet the above criteria for Supported Housing Manager please apply within. For more details please call (phone number removed)
Supported Housing Manager in Luton employer: Insight Executive Group
As a local authority in Bedfordshire, we pride ourselves on being an excellent employer that values our employees' contributions to the community. Our work culture is centred around customer focus, equality, and diversity, providing a supportive environment where you can thrive professionally. With opportunities for growth within the planned works team and a commitment to maintaining high standards in housing services, we offer a meaningful role that directly impacts the lives of residents while enjoying the benefits of hybrid working.
StudySmarter Expert Advice🤫
We think this is how you could land Supported Housing Manager in Luton
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Insight Executive Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Insight Executive Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Insight Executive Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Insight Executive Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Supported Housing Manager in Luton
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Insight Executive Group:Before hitting send, make sure to tailor your application specifically to Insight Executive Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Insight Executive Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
