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For Companies At a Glance
- Tasks: Lead quality management and compliance in healthcare facilities, ensuring top-notch service delivery.
- Company: Join ISS, a leader in facilities management with a focus on quality in healthcare.
- Benefits: Competitive salary up to £70,000 and opportunities for professional growth.
- Why this job: Make a real difference in healthcare by enhancing quality standards and patient care.
- Qualifications: Experience in quality management and hard services, with ISO 9001 auditing skills.
- Other info: Dynamic role with a hands-on client team and significant impact on service quality.
The predicted salary is between 42000 - 84000 £ per year.
Overview
Quality Manager (FM - Hard Services | Healthcare | PFI) – Prospect Park Hospital
Client: ISS | Location: Site-based - Prospect Park Hospital | Salary: up to £70,000
Insight Executive is partnering with ISS to appoint a Quality Manager for a key healthcare site at Prospect Park Hospital.
What you'll be doing
- Owning and improving the Quality Management System across the Hard FM service
- Leading audits, inspections and compliance activity (internal, client and external)
- Managing non-conformances, corrective/preventive actions and root-cause investigations
- Producing clear, credible quality reporting and performance insights
- Supporting operational teams to embed quality into day-to-day delivery
- Working closely with the on-site client team to align expectations, standards and outcomes
What we're looking for (essentials)
- Quality management experience within Facilities Management
- Strong Hard Services knowledge (essential)
- Healthcare FM experience (essential)
- Recognised ISO 9001 Internal Auditor qualification (or working towards) (essential)
- Able to work closely with a well-informed, hands-on client team
Nice to have
- Exposure to PFI contracts
Interested?
To apply or have a confidential chat, contact Mike Kennedy, Principal Consultant at Insight Executive.
If you're an FM Quality professional with Hard Services and healthcare experience (and ISO 9001 internal audit capability), this is a high-impact role on a site where quality genuinely matters.
Quality Manager (FM. Healthcare | PFI) in London employer: Insight Executive Group
Contact Detail:
Insight Executive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Manager (FM. Healthcare | PFI) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and facilities management sectors. A friendly chat can lead to insider info about job openings or even a referral that could get you in the door.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of ISO 9001 and quality management systems. We want you to be able to showcase your expertise confidently, so practice answering common interview questions related to quality assurance in healthcare.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to companies like ISS. Express your interest in their quality manager role and ask if they have any upcoming opportunities. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
When you apply through our website, make sure to tailor your application to highlight your hard services and healthcare experience. We want to see how your skills align with the role, so don’t hold back on showcasing your achievements!
We think you need these skills to ace Quality Manager (FM. Healthcare | PFI) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your quality management experience in Facilities Management, especially within healthcare. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Quality Manager role at Prospect Park Hospital. We love seeing genuine enthusiasm and a clear understanding of the job requirements.
Showcase Your ISO Knowledge: Since having an ISO 9001 Internal Auditor qualification is essential, make sure to mention any relevant certifications or training. If you're working towards it, let us know how that journey is going!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Insight Executive Group
✨Know Your Quality Management Systems
Make sure you brush up on your knowledge of Quality Management Systems, especially in the context of Hard FM services. Be ready to discuss how you've improved these systems in previous roles and how you can bring that expertise to the table.
✨Prepare for Audits and Compliance Questions
Expect questions about audits, inspections, and compliance activities. Think of specific examples where you've led these processes, managed non-conformances, or conducted root-cause investigations. This will show your hands-on experience and problem-solving skills.
✨Align with Client Expectations
Since you'll be working closely with the client team, prepare to discuss how you’ve successfully aligned expectations and standards in past roles. Highlight any experiences where you’ve embedded quality into daily operations and how that benefited the service delivery.
✨Showcase Your ISO 9001 Knowledge
If you have an ISO 9001 Internal Auditor qualification, make sure to mention it! If you're working towards it, talk about what you've learned so far and how you plan to apply that knowledge in the role. This shows your commitment to quality management.
