Domestic Services Manager in London

Domestic Services Manager in London

London Full-Time 35000 £ / year No home office possible
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At a Glance

  • Tasks: Lead a team to maintain cleanliness in a healthcare environment and improve service quality.
  • Company: Join a reputable FM service provider in East London focused on healthcare.
  • Benefits: Competitive salary up to £40k, full-time permanent role with growth opportunities.
  • Why this job: Make a real difference in patient care while leading a motivated team.
  • Qualifications: 5+ years in cleaning teams and 2+ years in management within a service environment.
  • Other info: Opportunity to innovate and implement improvements in a dynamic healthcare setting.

Insight Executive Group are delighted to be working in partnership with an FM service provider in East London who are looking to recruit an Assistant Domestic Services Manager on their key healthcare contract. Our client is looking for an experienced Domestic Services Manager, so managerial experience within the NHS/healthcare sector is essential.

This is a full-time permanent role and can pay up to £40k for a starting salary.

The successful Assistant Domestic Manager will be responsible for:

  • maintaining a clean and hygienic patient environment in line with the National Specifications for Cleanliness, Trust procedures, KPI's and contractual obligations
  • leading and motivating a team of domestic cleaners and domestic supervisors and ensuring they are working to clear objectives and to a clear strategy
  • controlling the deployment of labour and the consumption of materials and consumables
  • delivering a high quality, timely, responsive, cost-effective and pro-active domestic service that meets the needs of our service users
  • ensuring high standards of customer care and demonstrating commitment to a positive patient experience
  • raising standards, improving service quality and developing innovative service solutions

The successful Assistant Domestic Services Manager will be able to demonstrate:

  • minimum 5 years experience in a cleaning team, dealing with cleaning and waste
  • minimum 2 years management experience of a diverse workforce in a service environment
  • project management / implementation of innovation and improvement projects
  • P&L management
  • managing a client relationship

If you match the above criteria and are interested in the role, please send your CV through for a discussion about the role – many thanks.

Domestic Services Manager in London employer: Insight Executive Group

At Insight Executive Group, we pride ourselves on being an exceptional employer, particularly for those in the healthcare sector. Our East London location offers a vibrant work culture that values teamwork and innovation, providing ample opportunities for professional growth and development. With competitive salaries and a commitment to maintaining high standards of service, we ensure our employees feel valued and empowered to make a meaningful impact in their roles.
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Contact Detail:

Insight Executive Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Domestic Services Manager in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the healthcare sector, especially those who have experience in domestic services. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Understand their approach to cleanliness and patient care, and be ready to share how your experience aligns with their goals. We want you to shine!

✨Tip Number 3

Showcase your leadership skills! Be ready to discuss specific examples of how you've motivated teams and improved service quality in your previous roles. We love hearing about your successes!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates like you who are ready to make a difference in domestic services.

We think you need these skills to ace Domestic Services Manager in London

Managerial Experience in NHS/Healthcare Sector
Team Leadership
Labour Deployment Control
Material and Consumable Management
High-Quality Service Delivery
Customer Care Standards
Service Quality Improvement
Innovative Service Solutions
Cleaning Team Experience
Project Management
P&L Management
Client Relationship Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Domestic Services Manager role. Highlight your managerial experience in the NHS or healthcare sector, and don’t forget to showcase any relevant projects you've led that align with the job description.

Showcase Your Achievements: When writing your application, focus on your achievements rather than just listing responsibilities. Use specific examples of how you’ve improved service quality or led a team to success in previous roles.

Keep It Professional Yet Personal: While we want you to be professional, don’t shy away from letting your personality shine through. A touch of warmth can make your application stand out, especially in a role focused on patient experience.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can ensure your application gets the attention it deserves and you can easily track your progress!

How to prepare for a job interview at Insight Executive Group

✨Know Your Stuff

Make sure you brush up on the National Specifications for Cleanliness and any relevant Trust procedures. Being able to discuss these in detail will show that you’re not just familiar with the standards but also committed to maintaining them.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led and motivated a team in the past. Think about specific situations where you’ve set clear objectives and strategies, and be ready to share how you achieved those goals.

✨Demonstrate Your Problem-Solving Abilities

Be ready to discuss any innovative service solutions you've implemented in previous roles. Highlight your experience with project management and how you’ve improved service quality or efficiency in a cleaning environment.

✨Customer Care is Key

Think of instances where you’ve gone above and beyond to ensure a positive patient experience. Be prepared to explain how you’ve managed client relationships and maintained high standards of customer care in your previous roles.

Domestic Services Manager in London
Insight Executive Group
Location: London

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