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- Tasks: Lead a team to maintain cleanliness in a hospital environment and ensure high standards of service.
- Company: Join a reputable FM service provider dedicated to healthcare excellence in East London.
- Benefits: Enjoy a competitive salary up to £60k and the opportunity for career growth.
- Why this job: Make a real impact on patient care while working in a supportive and dynamic team.
- Qualifications: 5+ years in cleaning services and 2+ years in management required; project management skills a plus.
- Other info: This is a full-time permanent role with a focus on innovation and service improvement.
The predicted salary is between 36000 - 60000 £ per year.
Insight Executive Group are delighted to be working in partnership with an FM service provider in East London who are looking to recruit a Domestic Services Manager on their key hospital contract. Our client is looking for an experienced Domestic Services Manager so managerial experience within this area within the NHS/healthcare sector is essential. This is a full time permanent role and can pay up to £60k for a starting salary.
The successful Domestic Manager will be responsible for:
- maintaining a clean and hygienic patient environment in line with the National Specifications for Cleanliness, Trust procedures, KPI's and contractual obligations
- leading and motivating a team of domestic cleaners and domestic supervisors and ensure they are working to clear objectives and to a clear strategy
- controlling the deployment of labour and the consumption of materials and consumables
- delivering a high quality, timely, responsive, cost-effective and pro-active domestic service that meets the needs of our service users
- ensuring high standards of customer care and demonstrating commitment to a positive patient experience
- raising standards, improving service quality and develop innovative service solutions
The successful Domestic Services Manager will be able to demonstrate:
- minimum 5 years experience in a cleaning team, dealing with cleaning and waste
- minimum 2 years management experience of a diverse workforce in service environment
- project management / implementation of innovation and improvement projects
- P&L management
- managing a client relationship
If you match the above criteria and are interested in the role please send your CV through for a discussion about the role – many thanks.
Domestic Services Manager employer: Insight Executive Group
Contact Detail:
Insight Executive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Services Manager
✨Tip Number 1
Make sure to highlight your managerial experience in the healthcare sector during any networking opportunities. Connect with professionals in the NHS or similar environments on platforms like LinkedIn, and engage in discussions about best practices in domestic services management.
✨Tip Number 2
Familiarise yourself with the National Specifications for Cleanliness and other relevant regulations. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high standards in a hospital environment.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams and improved service quality in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for interviewers to see your impact.
✨Tip Number 4
Research the company’s values and recent projects they’ve undertaken. Tailoring your conversation to align with their goals and demonstrating how your experience can contribute to their success will set you apart from other candidates.
We think you need these skills to ace Domestic Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in the healthcare sector, particularly your managerial roles. Emphasise your achievements in maintaining cleanliness standards and managing diverse teams.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities of the Domestic Services Manager role. Mention your experience with KPIs, customer care, and any innovative projects you've implemented.
Highlight Relevant Experience: In your application, clearly outline your minimum 5 years of experience in cleaning teams and 2 years in management. Use specific examples to demonstrate your project management skills and P&L management.
Showcase Your Leadership Skills: Discuss your approach to leading and motivating teams. Provide examples of how you've successfully deployed labour and managed resources effectively in previous roles.
How to prepare for a job interview at Insight Executive Group
✨Showcase Your Experience
Make sure to highlight your managerial experience within the NHS or healthcare sector. Be prepared to discuss specific examples of how you've maintained cleanliness standards and led a team effectively.
✨Demonstrate Leadership Skills
Since the role involves leading a team, be ready to share your strategies for motivating and managing diverse teams. Discuss any successful initiatives you've implemented to improve team performance.
✨Understand the Importance of Customer Care
Emphasise your commitment to high standards of customer care. Prepare to discuss how you have previously ensured a positive patient experience and how you plan to maintain this in the new role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage resources effectively. Think of scenarios where you've had to control labour deployment or manage P&L, and be ready to explain your approach.