Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join a major digital transformation, supporting migration from Google Workspace to Microsoft 365.
- Company: Be part of a dynamic team within the Chief Digital Information Office.
- Benefits: Competitive pay, hands-on experience, and a chance to shape government digital services.
- Why this job: Make a real impact in a high-profile project while enhancing your tech skills.
- Qualifications: SC clearance and experience in IT support and data migrations are essential.
- Other info: Great opportunity for career growth in a fast-paced environment.
Insight Executive is supporting our client on a major digital transformation programme and is now looking for an Application Operations Engineer to join the team. This is an opportunity to play a hands-on role in a high-profile migration programme, supporting the move from Google Workspace to Microsoft 365 across a large and complex government environment.
Working within the Chief Digital Information Office, you will join the Digital Enterprise Services team, which provides and supports infrastructure, telephony, networks, WiFi, cloud capability, end-user devices and software across the Cabinet Office estate. Reporting to the Cloud Operations Manager, you will play a key role in migration remediation activity, helping to resolve issues, manage data challenges and support users during a critical phase of change.
What you’ll be doing:
- Acting as a key point of contact for data remediation linked to the move from Google Workspace to M365
- Troubleshooting migration issues across Google Workspace and AODocs
- Modifying data using user interfaces, admin consoles and API tools such as GAM
- Managing and triaging incoming migration issues
- Maintaining regular contact with users to understand needs and resolve challenges
- Building effective working relationships with the Microsoft migration team
- Supporting the Digital Records Management team with the AODocs document library
- Working with the Project Delivery team on the migration of data out of Google Workspace
- Creating documentation, training materials, processes and service desk knowledge articles
What we’re looking for:
Essential:
- Active SC clearance
- Experience working in 3rd line support within a busy IT support environment
- Experience in data migrations and migration tools
- Strong experience using Google Apps Manager (GAM)
- Experience managing SaaS-based messaging platforms such as Google Workspace and Office 365
- Confidence dealing with senior stakeholders and VIP users
Desirable:
- Experience with AD, MS Exchange and SharePoint
- Experience managing and administering Microsoft 365 and SharePoint
- Good understanding of change management principles relating to messaging platform change
- Experience with document management systems such as AODocs
- Experience managing a large Google Workspace domain, including third-party tools
Technical skills:
- Troubleshooting and investigation
- GAM commands
- Google Drive
- Google Workspace administration
This is a great opportunity to join a team at the centre of a major government transformation programme and support the delivery of better digital services across the Cabinet Office.
For a confidential conversation, please contact Tim Wolverson, Practice Lead – Digital Transformation and Change.
Application Operations Engineer in London employer: Insight Executive Group (IEG)
Contact Detail:
Insight Executive Group (IEG) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Operations Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Application Operations Engineer role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to data migrations and troubleshooting. We recommend doing mock interviews with friends or using online platforms to get comfortable discussing your experience with Google Workspace and Microsoft 365.
✨Tip Number 3
Showcase your skills! Create a portfolio or a personal website where you can highlight your projects and experiences, especially those related to migration tools and SaaS platforms. This will give you an edge when applying through our website.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from the interview to show your genuine interest in the Application Operations Engineer position.
We think you need these skills to ace Application Operations Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Operations Engineer role. Highlight your experience with data migrations, Google Workspace, and Microsoft 365. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your hands-on experience in IT support and your ability to manage migration issues effectively. We love a good story!
Show Off Your Technical Skills: Don’t hold back on showcasing your technical skills! Be specific about your experience with tools like Google Apps Manager (GAM) and any troubleshooting you've done. We’re keen to see how you can contribute to our migration programme.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Insight Executive Group (IEG)
✨Know Your Migration Tools
Familiarise yourself with the tools mentioned in the job description, especially Google Apps Manager (GAM) and any migration tools. Be ready to discuss your experience with these tools and how you've used them in past projects.
✨Showcase Your Troubleshooting Skills
Prepare examples of how you've successfully resolved migration issues in previous roles. Highlight your problem-solving approach and any specific challenges you faced while managing data migrations.
✨Understand Stakeholder Management
Since you'll be dealing with senior stakeholders and VIP users, think about how you can demonstrate your communication skills. Prepare to share instances where you've effectively managed expectations and built relationships with key stakeholders.
✨Prepare for Change Management Discussions
Brush up on change management principles, particularly in relation to messaging platform changes. Be ready to discuss how you've navigated change in past roles and how you can support users during this critical phase.