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- Tasks: Support sales teams and manage client queries to enhance customer satisfaction.
- Company: Insight is a Fortune 500 global provider of IT solutions, transforming technology for clients.
- Benefits: Enjoy a supportive work environment with autonomy, creativity, and excellent benefits.
- Why this job: Join a passionate team that values collaboration and drives positive change in technology.
- Qualifications: Experience in fast-paced environments, strong communication skills, and proficiency in Microsoft Office required.
- Other info: Be part of a company with a rich history and a commitment to equality and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Job title: Inside sales Associate
Location: Sheffield Office.
Hybrid – 2 days a week
About us:
Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow.
Operations is the heartbeat of Insight. Our passion is to deliver excellence to our teammates, partners and clients with exceptional results, every time. The Operations function is responsible for the effective
planning, organising, coordinating, and controlling of resources needed to deliver Insight’s solutions by proactively managing people, products, technology, information, and time.
The Client Operations team manages the full client experience from purchase to pay which includes but is not limited to order processing, back-order management, and proactive communication with internal and external clients to assist with inquiries, problem solve matters, and resolve any outstanding issues. As the client-facing day to day contact for the customer, speed and professionalism from teammates is vital to ensuring good impressions are made, the reputation of the organisation is enhanced, and repeat business is successfully secured.
The Inside Sales Associate, a key member of the Client Operations team, provides administrative support to divisional sales teams and works closely with other departments in order to maintain the highest levels of client and teammate satisfaction.
Key responsibilities:
This list is not exhaustive, you will be required to undertake additional responsibilities as reasonably requested by your manager.
Key skills and experience required:
Ability to learn new systems/processes quickly and effectively -A strong team player as well as a proactive individual contributor
About Insight:
We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity – there’s a reason our average employee tenure is over 6 years.
We strive to display our three core values of Hunger, Heart, and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them.
Application Details:
Inside Sales Associate. employer: Insight Enterprises
Contact Detail:
Insight Enterprises Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Associate.
✨Tip Number 1
Familiarise yourself with Insight's core values: Hunger, Heart, and Harmony. Demonstrating an understanding of these values during your interactions can set you apart as a candidate who aligns with the company's culture.
✨Tip Number 2
Brush up on your knowledge of Microsoft Office, especially Excel and Outlook, as these tools are essential for the Inside Sales Associate role. Being able to showcase your proficiency in these applications can give you an edge.
✨Tip Number 3
Prepare to discuss your experience in a fast-paced sales environment. Think of specific examples where you've successfully managed client queries or collaborated with teams to meet tight deadlines, as this will demonstrate your suitability for the role.
✨Tip Number 4
Network with current or former employees of Insight on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information about the company culture and expectations, which you can leverage during your application process.
We think you need these skills to ace Inside Sales Associate.
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Inside Sales Associate role. Emphasise your administrative support experience, communication skills, and familiarity with sales processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention how your values align with Insight's core values of Hunger, Heart, and Harmony, and provide examples of how you've demonstrated these in your previous roles.
Highlight Relevant Skills: In your application, specifically mention your proficiency in Microsoft Office, CRM systems, and any experience in a fast-paced sales environment. This will show that you have the technical skills required for the job.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to eliminate any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which are crucial for the Inside Sales Associate role.
How to prepare for a job interview at Insight Enterprises
✨Know the Company Values
Familiarise yourself with Insight's core values: Hunger, Heart, and Harmony. Be prepared to discuss how these values resonate with you and how you can embody them in your role as an Inside Sales Associate.
✨Demonstrate Your Communication Skills
As a client-facing role, effective communication is key. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've successfully managed client interactions in the past.
✨Showcase Your Teamwork Abilities
Highlight your experience working in high-performing teams. Be prepared to share specific instances where you collaborated with others to achieve a common goal, especially in fast-paced environments.
✨Prepare for Technical Questions
Since the role involves managing internal sales processes and using various systems, brush up on your knowledge of Microsoft Office and any CRM systems you've used. Be ready to discuss how you quickly adapt to new technologies.
