At a Glance
- Tasks: Lead strategic communications to connect business goals with compelling narratives.
- Company: Join Insight, a Fortune 500 global tech leader with a supportive culture.
- Benefits: Enjoy flexible working, competitive pay, and opportunities for personal growth.
- Why this job: Make an impact by shaping communications that drive business success.
- Qualifications: Experience in strategic communications and strong storytelling skills required.
- Other info: Be part of a dynamic team that values creativity and autonomy.
The predicted salary is between 36000 - 60000 £ per year.
Location: Sheffield, Uxbridge or Manchester. 3 days a week in office – candidates will need to be flexible on travel.
About us: Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow.
The Strategic Communications Manager will act as the bridge between business strategy and communications planning, translating Insight’s commercial objectives into a consistent narrative platform that channel owners can execute across all external and internal communications. Reporting directly to the President of EMEA, this role partners closely with both marketing and business leadership to ensure that every message — whether to clients, partners, teammates, analysts, or the media — reinforces our strategic priorities, including Insight’s AI-first positioning and growth ambitions. The role will design the EMEA communications framework, embed a disciplined operating model, and work cross-functionally to ensure that strategic storytelling drives tangible business outcomes.
Key responsibilities
- Strategic Communications Planning
- Link with Global Insight messaging and translate EMEA strategy into a unified communications strategy and plan aligned to business growth priorities.
- Develop narrative and messaging frameworks for multiple audiences (clients, partners, teammates, analysts, vendors, and media).
- Establish quarterly and annual communications plans to deliver against two core imperatives:
- Position Insight as the credible AI-first solutions integrator in EMEA.
- Drive revenue growth through strategic storytelling and executive visibility.
- Build a communications operating rhythm with standardised templates, editorial calendars, and approval processes.
- Create governance and reporting frameworks for campaigns, executive comms, and internal communications.
- Produce reusable communications playbooks to ensure message consistency across geographies and functions.
- Act as a strategic advisor to the President of EMEA and other senior leaders for both internal and external communications.
- Develop executive visibility plans, including ghostwriting, thought leadership content, analyst/media briefings, and keynote preparation.
- Define when and how senior leaders should be engaged to support commercial and brand objectives.
- Partner with PR, Social Media, and Marketing teams to ensure all external activity aligns with the core narrative platform.
- Ensure internal campaigns (e.g., all hands, town halls, newsletters, culture initiatives) echo and reinforce strategic positioning.
- Work with brand and demand generation teams to embed narratives into digital campaigns, account-based marketing (ABM), and partner marketing initiatives.
- Collaborate with the internal comms specialist to shape engaging, strategy-led content for EMEA teammates.
- Ensure internal messaging mirrors external positioning, reinforcing business strategy, culture, and the employee value proposition.
- Oversee a coordinated approach to internal communications, owning the master plan, communications channels, and governance to ensure joined-up messaging across the EMEA business.
- Serve as communications lead for regional change management initiatives (e.g., reorganizations, new programs, technology rollouts).
- Partner with HR to create communication programs that support: Best Places to Work recognition; Diversity, Equity & Inclusion initiatives; culture-building efforts across EMEA.
This list is not exhaustive; you will be required to undertake additional responsibilities as reasonably requested by your manager.
Key skills and experience
- Essential
- Proven track record in strategic communications, corporate affairs, or brand strategy within a B2B technology environment.
- Strong business acumen with the ability to translate commercial priorities into compelling narratives.
- Experience advising senior executives and aligning multi-channel communications to business goals.
- High level of written and spoken English.
- Exceptional writing, editing, and storytelling skills for multiple audiences.
- Desirable
- Comfortable operating in a matrixed, multi-country environment with multiple stakeholders.
- Experience working across EMEA geographies with sensitivity to cultural and market differences.
- Proficiency in using digital tools for content creation, campaign tracking, and reporting.
- Demonstrates a high level of problem-solving and analytical skills, and experience of championing change management programmes and continuous improvement initiatives.
About Insight: We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there’s a reason our average employee tenure is over 6 years. We strive to display our three core values of Hunger, Heart, and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them.
Application details
Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply. We will endeavour to contact you within five business days if we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful. A full job description will be provided upon application.
Strategic Communications Manager - Professional Services in Uxbridge employer: Insight Enterprises, Inc.
Contact Detail:
Insight Enterprises, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Communications Manager - Professional Services in Uxbridge
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Insight on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Insight's core values: Hunger, Heart, and Harmony. Think of examples from your past that showcase these values in action. It’ll show you’re a great fit for their culture!
✨Tip Number 3
Practice your storytelling skills! As a Strategic Communications Manager, you’ll need to convey messages clearly. Try rehearsing answers to common interview questions while weaving in your own narrative style.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role and highlighting a key point from your conversation can leave a lasting impression.
We think you need these skills to ace Strategic Communications Manager - Professional Services in Uxbridge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our needs, so don’t hold back on showcasing your strategic communications expertise!
Showcase Your Storytelling Skills: As a Strategic Communications Manager, storytelling is key! Use your application to demonstrate your exceptional writing and editing skills. Share examples of how you've crafted compelling narratives that drove business outcomes in the past.
Highlight Your Business Acumen: We’re looking for someone who can translate commercial priorities into engaging communications. In your application, make sure to highlight any relevant experience you have in B2B technology environments and how you’ve successfully aligned communications with business goals.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Insight Enterprises, Inc.
✨Know Your Narrative
Before the interview, make sure you understand Insight's core values and how they align with your own experiences. Be ready to discuss how you can translate their commercial objectives into compelling narratives that resonate with various audiences.
✨Showcase Your Strategic Mindset
Prepare examples of how you've successfully developed and executed strategic communications plans in the past. Highlight your ability to link business strategy with communication efforts, especially in a B2B technology environment.
✨Engage with Executive Communication
Since this role involves advising senior leaders, be prepared to discuss your experience in executive communications. Bring examples of thought leadership content or ghostwriting you've done, and how it supported business goals.
✨Cultural Sensitivity is Key
Given the EMEA focus, demonstrate your understanding of cultural differences and how they impact communication strategies. Share any relevant experiences working across different countries and how you adapted your messaging accordingly.