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- Tasks: Manage quality and compliance in a dynamic commodities trading environment.
- Company: Join a leading physical commodities trading business with a focus on operational excellence.
- Benefits: Competitive salary, professional development, and a collaborative work culture.
- Other info: Opportunity for career growth in a fast-paced, evolving industry.
- Why this job: Make a real impact by improving processes and ensuring compliance in trading operations.
- Qualifications: Experience in commodity trading, logistics, and quality management required.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking a commercially aware and highly organised Quality & Operational Compliance Manager to support and strengthen the operational control framework of a physical commodities trading business. This is a hands-on role requiring strong knowledge of commodity trading operations, shipping, logistics, documentation, customs, regulatory obligations and quality management processes. The successful candidate will work closely with trading, operations, shipping, logistics, finance, IT and senior management to ensure that business processes are robust, efficient, compliant and scalable.
The role will suit someone who combines operational detail with broader process improvement capability. You will be expected to identify weaknesses, improve workflows, monitor quality standards, support audits, and help embed a practical quality management culture across the business. This position requires strong communication skills, confidence working with senior stakeholders, and the ability to build effective relationships across both internal departments and external service providers.
Key Responsibilities- Quality Management, Reporting & Documentation
- Develop, monitor and report on operational quality standards across the business.
- Establish relevant KPIs to track process performance, accuracy, risk and compliance.
- Collect and analyse operational data to identify trends, recurring issues and areas for improvement.
- Support regular reviews and internal audits of operational processes, controls and procedures.
- Identify, investigate and help resolve quality-related issues across commodity trading operations.
- Maintain and improve documentation standards across key operational workflows.
- Support quality frameworks relating to areas such as ISO standards, dual-use goods, conflict minerals and hazardous material handling.
- Operational Control & Process Improvement
- Strengthen operational accuracy, consistency and control across physical trading activity.
- Ensure trading-related processes align with customs, import, export and wider regulatory requirements.
- Review existing workflows and implement improvements to increase efficiency and reduce operational risk.
- Develop and oversee corrective action plans where process weaknesses or compliance gaps are identified.
- Work with internal teams to ensure practical adherence to policies, procedures and risk controls.
- Keep up to date with changes in relevant operational, regulatory, customs, sanctions and international trade requirements.
- KYC, Due Diligence & Risk Framework
- Support and complete KYC, CDD, EDD and sanctions checks for counterparties, projects and transactions where required.
- Ensure internal policies and risk management procedures are applied consistently.
- Liaise with internal stakeholders to resolve counterparty, documentation or compliance queries.
- Escalate risk or compliance concerns appropriately and support practical resolution.
- Systems & Business Process Integration
- Support the implementation and optimisation of a new Microsoft-based CTRM system.
- Work with trading, operations, finance and IT teams to ensure system processes reflect operational requirements.
- Help adapt existing workflows to improve efficiency, control, accuracy and reporting.
- Support user adoption, process mapping and continuous improvement around trading systems and operational data.
The successful candidate should demonstrate:
- Strong experience in physical commodity trading operations, ideally including shipping, logistics, documentation and trade execution.
- Practical knowledge of international trade, customs, import/export requirements and commodity-related regulatory obligations.
- Familiarity with quality management frameworks and ISO-related standards.
- Strong understanding of how operational controls apply within a physical trading environment.
- Experience reviewing, improving and implementing business processes.
- Ability to monitor, measure and report on operational performance, quality, risk and compliance matters.
- Confidence working across trading, shipping, logistics, finance, compliance, IT and senior management.
- Strong attention to detail, with the ability to identify risk, process gaps and recurring operational issues.
- A proactive, self-starting approach with the confidence to drive change and improve business processes.
- Strong Microsoft Office skills and confidence working with business systems, reporting tools and operational data.
- Interest in continuing to develop technical knowledge across physical commodities, international trade and regulatory requirements.
Quality & Operational Compliance Manager in London employer: Insight Commodities
Contact Detail:
Insight Commodities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality & Operational Compliance Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to folks who work in quality and operational compliance. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in commodity trading operations and quality management. Use specific examples to demonstrate how you've improved processes or resolved issues in the past.
✨Tip Number 3
Prepare for interviews by researching the company and its operational framework. Understand their challenges and think about how you can contribute to improving their processes. This will show that you're not just interested in the role, but also invested in their success.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place.
We think you need these skills to ace Quality & Operational Compliance Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality & Operational Compliance Manager role. Highlight your experience in commodity trading operations, shipping, and logistics. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved processes or resolved compliance issues in previous roles. This will help us see the impact you can make at StudySmarter.
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to complex topics like compliance and quality management.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Insight Commodities
✨Know Your Commodities
Make sure you brush up on your knowledge of physical commodity trading operations. Understand the ins and outs of shipping, logistics, and documentation. Being able to discuss these topics confidently will show that you're not just familiar with the role but also passionate about it.
✨Showcase Your Process Improvement Skills
Prepare examples of how you've identified weaknesses in workflows and implemented improvements in past roles. Be ready to discuss specific KPIs you've established and how they helped track performance and compliance. This will demonstrate your proactive approach to operational excellence.
✨Communicate Effectively
Since this role involves liaising with various departments and senior stakeholders, practice articulating your thoughts clearly and concisely. Think of scenarios where you've successfully built relationships across teams and how you resolved any conflicts or compliance queries.
✨Stay Updated on Regulations
Familiarise yourself with current regulations related to international trade, customs, and quality management frameworks. Being knowledgeable about changes in these areas will not only impress your interviewers but also show that you're committed to maintaining compliance and operational integrity.