Strategic Account Executive - UK in London

About Us

We are Insider, a B2B SaaS company that drives growth for its clients around the world. We are the #1 AI-native platform for Customer Experience and Marketing, offering marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behaviour with AI, and individualises experiences from a single platform.

Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment.

Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.

What you will do

• You will handle overall responsibility for managing sales, achieving growth, and hitting/exceeding annual sales targets.
• You will interact with clients at all the stages of the sales cycle, from prospecting and acquiring clients through demoing the platform to negotiating and closing.
• You will provide on-the-ground support/mentorship for Sales Development Representative (SDR) team to generate new qualified opportunities and pipelines through innovative outbound strategies.
• You will effectively communicate the value proposition through proposals and presentations, ensuring clients get the most out of the deals we offer, such as free trials.
• You will be the guru of your own market and provide insight to the team on market trends, unmet needs, and opportunities to deliver greater value to clients by extending company offerings.
• You will identify emerging markets and market shifts while being fully aware of new products and competition status.
• You will develop and implement new sales initiatives, strategies, and programs to capture key demographics.
• You will present sales, revenue, and realistic forecasts to the management team.
• You will get supported by Marketing, Sales Operation, Sales Engineering, and Sales Enablement functions.
• You will maintain an up-to-date pipeline at all times and perform accurate forecasting.

What We're Looking For

• Bachelor's degree in Business, Marketing, or related fields.
• Minimum 4 years of quota-carrying sales experience, preferably in SaaS.
• Knowledge of market research, sales, and negotiating principles.
• Proven oral and written communication abilities, effective phone skills, and exquisite listening skills.
• Technical savvy, always searching for solutions and ideas.
• Ability to succeed working cross-functionally with direct sales, marketing, and customer success teams.
• Superior project and time management skills.
• The ability and flexibility to work in a fast-paced startup environment.
• Previous experience with retail, finance, automotive, telecom, and travel industries is a big plus.

Benefits

• A chance to work in an international, diverse, and inclusive environment.
• Access and opportunity to gain a limitless network all over the globe.
• A chance to become a Shareowner with the Shareowner System we offer to Insiders who meet certain criteria.
• To be part of an industry that's shaping the future of customer experience.
• Access to many hard and soft skills pieces of training to help you improve and challenge yourself.
• Access to 16,000+ online courses taught by real-world professionals on LinkedIn Learning.
• Space to share your skills through training sessions and workshops if you wish.
• The infamous team activities bursting with fun.
• No dress code.
• We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions are ultimately made by humans.