At a Glance
- Tasks: Manage bookings and generate travel documents for clients, ensuring accuracy and quality.
- Company: Join InsideAsia, a dynamic travel company dedicated to creating unforgettable experiences.
- Benefits: Enjoy 25 days annual leave, hybrid working, and a day off on your birthday!
- Other info: Participate in regular staff socials and enjoy volunteering leave.
- Why this job: Be part of a supportive team that values learning and offers opportunities for personal growth.
- Qualifications: A positive attitude and willingness to learn are essential; experience in travel operations is a plus.
The predicted salary is between 24000 - 36000 € per year.
The Role
We are recruiting a Travel Operations Specialist for our global Booking Delivery Team in Bristol. This is an exciting opportunity for an administrator with a good knowledge of travel operations and a passion for providing an excellent support service to our clients. You will be securing services for our client bookings and generating client’s final travel documents, ensuring that the final documentation is prepared accurately and using the most up-to-date information. You’ll play a vital role in making sure that all the services are booked appropriately, and you will generate final travel documents for clients.
Responsibilities
- Act as the essential link between Travel Consultants and suppliers, managing booking queues, reservations and requests, balancing availability and logistics with client needs and preferences to ensure the smooth delivery of high-quality group tours and tailor‑made trips.
- Generate client and tour leader travel documents and keep stored client and product details up to date to ensure automated documents are flawless.
- Assist with administrative sales‑related tasks such as preparing transport tickets, handling deliveries, printing, compiling and sending travel documents to our clients.
- Collaborate across InsideAsia Tours and InsideJapan Tours, providing operational support where needed.
- Maintain strong relationships with suppliers and external partners.
- Conduct quality checks of new bookings at the confirmation stage to ensure all services are booked correctly and that all client information is passed to suppliers.
- Enter relevant reservation details into AXUM to ensure smooth generation of Info‑Packs for clients.
- Perform quality checks of bookings prior to final travel document generation, verifying itineraries and capturing any changes.
- Generate Info‑Pack documents, manually updating fields where required, and verify tickets are prepared before passing to Travel Consultants for final proof.
- Assist with group tour administration tasks as required.
- Monitor relevant work queues to ensure tasks are delivered on time.
Qualifications
- Passion for Japan/Asia as a travel destination and a desire to help others discover the country.
- Strong geographical and logistical understanding of our core destinations.
- Familiarity with the processes involved in confirming a wide range of travel arrangements.
- Well‑developed problem‑solving skills with the ability to use own initiative confidently.
- Independence and organisation – ability to handle a volume of complex tasks simultaneously.
- A high level of productivity and accuracy – ability to produce a lot of work at high quality under tight time pressures.
- High quality communication/interpersonal skills in emails, in‑person and on the phone.
- Proficiency in MS Office (Excel, Word, Power Point, Outlook, Teams and SharePoint).
Benefits
- Annual discretionary performance bonus
- 25 days annual leave, rising by one day each year to a maximum of 28 days.
- Day off on your birthday
- Enhanced parental leave
- Employer pension contribution
- Employee Assistance Program
- Volunteering leave
- Designated learning and development time
Why Work With Us
At Inside Travel Group, we value Knowledge, Friendliness, Passion, Determination, Quality, and Integrity. We believe in creating a workplace where everyone feels welcome, supported, and inspired to do their best work. We celebrate the different cultures, perspectives, lifestyles, and experiences that shape our team, and we welcome applications from people of all backgrounds and communities.
Equal Employment Opportunity
As an equal opportunities employer, we’re committed to making our recruitment process inclusive, accessible, and welcoming for everyone. If you require any adjustments or accommodations to support you during the recruitment process, please let us know.
Closing Date
3rd May 2026
Travel Operations Specialist (InsideAsia) in Bristol employer: InsideJapan Tours | B Corp™
InsideAsia is an exceptional employer located in Bristol, offering a vibrant work culture that prioritises employee well-being and professional growth. With generous benefits such as 25 days of annual leave, volunteering opportunities, and a commitment to learning and development, employees are empowered to thrive both personally and professionally. The collaborative environment fosters strong relationships among team members, making it a rewarding place for those passionate about travel operations.
Contact Detail:
InsideJapan Tours | B Corp™ Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Operations Specialist (InsideAsia) in Bristol
✨Tip Number 1
Familiarise yourself with the InsideAsia brand and its offerings. Understanding their unique selling points and the types of trips they provide will help you demonstrate your passion for travel operations during any interviews or discussions.
✨Tip Number 2
Network with current or former employees of InsideAsia on platforms like LinkedIn. Engaging in conversations about their experiences can give you valuable insights into the company culture and expectations, which you can leverage in your application process.
✨Tip Number 3
Brush up on your administrative skills, particularly in managing booking systems and generating travel documents. Being able to discuss specific software or tools you've used in the past will show that you're prepared for the technical aspects of the role.
✨Tip Number 4
Prepare to showcase your customer service skills. Think of examples where you've gone above and beyond for clients, as this role requires a strong focus on providing excellent support to customers and maintaining positive relationships with suppliers.
We think you need these skills to ace Travel Operations Specialist (InsideAsia) in Bristol
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the key responsibilities and skills required for the Travel Operations Specialist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Tailored CV:Ensure your CV reflects relevant experience in travel operations and administration. Use specific examples that demonstrate your ability to manage bookings, maintain relationships with suppliers, and generate accurate travel documents.
Write a Compelling Cover Letter:In your cover letter, express your passion for travel and customer service. Highlight your attention to detail and ability to work under pressure, as these are crucial for the role. Make sure to mention why you want to work specifically for InsideAsia.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential for this role.
How to prepare for a job interview at InsideJapan Tours | B Corp™
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel and the role of a Travel Operations Specialist. Share any personal experiences or insights that highlight your love for travel, as this will resonate well with the interviewers.
✨Demonstrate Attention to Detail
Since the role involves generating accurate travel documents, be prepared to discuss how you ensure accuracy in your work. You might want to provide examples from previous roles where attention to detail was crucial.
✨Highlight Your Communication Skills
As a representative of the InsideAsia brand, effective communication is key. Be ready to showcase your ability to maintain professional relationships with both clients and suppliers, perhaps by sharing relevant experiences.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle multiple tasks. Think of scenarios where you successfully managed bookings or resolved issues, and be ready to discuss these in detail.
