At a Glance
- Tasks: Create unforgettable cultural adventures in Japan for clients through tailored itineraries.
- Company: Join InsideJapan Tours, a B Corp dedicated to sustainable travel experiences.
- Benefits: Enjoy uncapped commission, familiarisation trips, 25 days annual leave, and hybrid working options.
- Why this job: Combine your passion for Japan with a rewarding career in travel consultancy.
- Qualifications: Previous customer service or sales experience; knowledge of Japan is essential.
- Other info: Applications are reviewed on a rolling basis, so apply early!
The predicted salary is between 36000 - 60000 £ per year.
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The Role
As a Travel Consultant, you will use your extensive understanding of Japan to create unforgettable cultural adventures for our clients. Exceptional time management, confidence, communication, and organization are a must for efficiently prioritizing tasks and providing top-notch service for both new clients and ongoing bookings. High performance will be rewarded with sales and customer service-based commission, along with regular familiarization trips to our destination countries to enhance your knowledge.
The Role
As a Travel Consultant, you will use your extensive understanding of Japan to create unforgettable cultural adventures for our clients. Exceptional time management, confidence, communication, and organization are a must for efficiently prioritizing tasks and providing top-notch service for both new clients and ongoing bookings. High performance will be rewarded with sales and customer service-based commission, along with regular familiarization trips to our destination countries to enhance your knowledge.
Key Responsibilities
- Consult with customers to identify their individual holiday requirements.
- Create high-quality tailor-made itineraries based on customer requirements.
- Work to achieve individual and team sales targets.
- Co-ordinate all aspects of the customer booking to ensure successful delivery of trip.
What We Are Looking For From You
- Previous customer service and/or sales experience.
- Experience of living and/or working in Japan, coupled with a passion for the country as a travel destination.
- Self-motivated with the determination to achieve individual and team sales targets.
- Highly organized and productive; you must be able to get a lot done under pressure to a high degree of accuracy.
- Excellent communication skills.
We recognize that job adverts are often a wish list, and no candidate can have equal experience in every required/desired skills, however if you think you would be a good fit for Inside Travel Group and this role, we would welcome an application from you!
What You Get In Return
- Uncapped commission with expected On Target Earnings (OTE) of £5,000 per annum in year one, rising to £14,000 per annum from year three
- Familiarization trips to our destination countries
- 25 days annual leave, rising by one day each year to a maximum of 28 days
- Day off on your birthday
- Volunteering leave
- Employee Assistance Program
- Designated learning and development time
- Hybrid working
- Discounts via Perkbox
We will be reviewing and interviewing candidates on a rolling basis, so we encourage you to submit your application as soon as possible. Due to the high volume of applications, we may close the application process before the stated deadline if we receive enough qualified candidates.
Start date: 8th September 2025
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Travel Arrangements
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Travel Consultant (Japan Specialist) employer: InsideJapan Tours | B Corp™
Contact Detail:
InsideJapan Tours | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant (Japan Specialist)
✨Tip Number 1
Showcase your passion for Japan! When networking or during interviews, share personal experiences or stories about your time in Japan. This will demonstrate your genuine interest and knowledge of the culture, which is crucial for a Travel Consultant role.
✨Tip Number 2
Brush up on your communication skills. Since this role involves consulting with clients, practice articulating your thoughts clearly and confidently. Role-playing scenarios with friends can help you prepare for real client interactions.
✨Tip Number 3
Familiarise yourself with popular travel itineraries and trends in Japan. Research current travel hotspots, cultural events, and unique experiences that you can offer to clients. This knowledge will set you apart during discussions with potential employers.
✨Tip Number 4
Network with professionals in the travel industry. Attend travel expos or join online forums related to travel consultancy. Building connections can provide valuable insights and may even lead to referrals for the position at InsideJapan Tours.
We think you need these skills to ace Travel Consultant (Japan Specialist)
Some tips for your application 🫡
Highlight Your Japan Experience: Make sure to emphasise any experience you have living or working in Japan. This could be through travel, study, or work. Share specific examples of how this experience has shaped your understanding of Japanese culture and travel.
Tailor Your Itinerary Examples: Since the role involves creating tailor-made itineraries, include examples of itineraries you've created in the past. If you haven't done this professionally, consider crafting a sample itinerary for a hypothetical client based on their interests.
Showcase Your Customer Service Skills: Provide concrete examples of your previous customer service or sales experience. Highlight situations where you successfully met client needs or exceeded sales targets, demonstrating your ability to provide top-notch service.
Express Your Passion: In your application, convey your passion for Japan as a travel destination. Discuss what excites you about sharing this passion with clients and how you can create unforgettable experiences for them.
How to prepare for a job interview at InsideJapan Tours | B Corp™
✨Show Your Passion for Japan
Make sure to express your enthusiasm for Japan during the interview. Share personal experiences or insights about the culture, food, and travel destinations that excite you. This will demonstrate your genuine interest in the role and help you connect with the interviewers.
✨Highlight Relevant Experience
Discuss any previous customer service or sales experience you have, especially if it relates to travel. Be prepared to give examples of how you've successfully met client needs or achieved sales targets in the past, as this will show your capability to excel in the role.
✨Demonstrate Organisation Skills
Since the role requires exceptional time management and organisation, be ready to discuss how you prioritise tasks and manage your workload. You could share specific strategies or tools you use to stay organised, which will reassure the interviewers of your ability to handle multiple bookings efficiently.
✨Prepare Tailor-Made Itinerary Ideas
Come prepared with a few ideas for tailor-made itineraries that showcase your understanding of what clients might want when travelling to Japan. This not only shows your creativity but also your knowledge of the destination, making you stand out as a candidate.