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- Tasks: Create unforgettable travel experiences in Japan for clients through tailored itineraries.
- Company: Join Inside Travel Group, a B Corp committed to sustainable travel and exceptional service.
- Benefits: Enjoy uncapped commission, familiarisation trips, 25 days annual leave, and hybrid working options.
- Why this job: Combine your passion for Japan with a rewarding career in travel consultancy and customer service.
- Qualifications: Previous customer service or sales experience; knowledge of Japan is essential.
- Other info: Applications are reviewed on a rolling basis, so apply early!
The predicted salary is between 36000 - 60000 £ per year.
3 days ago Be among the first 25 applicants
Inside Travel Group | B Corp provided pay range
This range is provided by Inside Travel Group | B Corp. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
The role:
As a Travel Consultant, you will use your extensive understanding of Japan to create unforgettable cultural adventures for our clients. Exceptional time management, confidence, communication, and organization are a must for efficiently prioritizing tasks and providing top-notch service for both new clients and ongoing bookings. High performance will be rewarded with sales and customer service-based commission, along with regular familiarization trips to our destination countries to enhance your knowledge.
Key responsibilities:
- Consult with customers to identify their individual holiday requirements.
- Create high-quality tailor-made itineraries based on customer requirements.
- Work to achieve individual and team sales targets.
- Co-ordinate all aspects of the customer booking to ensure successful delivery of trip.
What we are looking for from you:
- Previous customer service and/or sales experience.
- Experience of living and/or working in Japan, coupled with a passion for the country as a travel destination.
- Self-motivated with the determination to achieve individual and team sales targets.
- Highly organized and productive; you must be able to get a lot done under pressure to a high degree of accuracy.
- Excellent communication skills.
We recognize that job adverts are often a wish list, and no candidate can have equal experience in every required/desired skills, however if you think you would be a good fit for Inside Travel Group and this role, we would welcome an application from you!
What you get in return:
- Uncapped commission with expected On Target Earnings (OTE) of £5,000 per annum in year one, rising to £14,000 per annum from year three
- Familiarization trips to our destination countries
- 25 days annual leave, rising by one day each year to a maximum of 28 days
- Day off on your birthday
- Volunteering leave
- Employee Assistance Program
- Designated learning and development time
- Hybrid working
- Discounts via Perkbox
We will be reviewing and interviewing candidates on a rolling basis, so we encourage you to submit your application as soon as possible. Due to the high volume of applications, we may close the application process before the stated deadline if we receive enough qualified candidates.
Start date: 8th September 2025
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Travel Arrangements
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Travel Consultant (Japan Specialist) employer: Inside Travel Group | B Corp™
Contact Detail:
Inside Travel Group | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant (Japan Specialist)
✨Tip Number 1
Make sure to showcase your personal experiences in Japan during any conversations or interviews. Sharing specific anecdotes about your travels or cultural insights can demonstrate your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Network with current or former travel consultants who specialise in Japan. They can provide valuable insights into the role and may even refer you, which could significantly increase your chances of landing an interview.
✨Tip Number 3
Stay updated on the latest travel trends and news related to Japan. Being knowledgeable about current events, popular destinations, and cultural happenings will not only help you in interviews but also show your commitment to the role.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview. This shows your genuine interest in the position and the company, and it gives you a chance to demonstrate your understanding of the travel industry and customer service.
We think you need these skills to ace Travel Consultant (Japan Specialist)
Some tips for your application 🫡
Highlight Your Japan Experience: Make sure to emphasise any experience you have living or working in Japan. This could include travel, cultural immersion, or professional roles that relate to the country. Tailor your CV and cover letter to showcase this unique insight.
Demonstrate Customer Service Skills: Since the role requires previous customer service and sales experience, provide specific examples of how you've excelled in these areas. Use metrics or achievements to illustrate your success in meeting sales targets or providing exceptional service.
Craft a Tailored Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your passion for Japan as a travel destination. Mention how your skills align with the responsibilities of creating tailor-made itineraries.
Showcase Organisation and Time Management: Given the need for strong organisational skills, include examples of how you've successfully managed multiple tasks or projects under pressure. Highlight any tools or methods you use to stay organised and efficient.
How to prepare for a job interview at Inside Travel Group | B Corp™
✨Show Your Passion for Japan
Make sure to express your enthusiasm for Japan as a travel destination. Share personal experiences or insights about the culture, food, and attractions that make Japan special to you. This will demonstrate your genuine interest and knowledge, which is crucial for a Travel Consultant.
✨Highlight Your Customer Service Skills
Since the role requires exceptional customer service, prepare examples from your past experiences where you successfully met client needs. Discuss how you handled challenges and ensured customer satisfaction, showcasing your ability to create memorable travel experiences.
✨Demonstrate Organisational Skills
The job demands high levels of organisation and time management. Be ready to discuss how you prioritise tasks and manage multiple bookings efficiently. You could even share a specific instance where your organisational skills led to a successful outcome.
✨Prepare Tailor-Made Itinerary Ideas
Think about potential itineraries you could create for clients interested in Japan. Presenting a few tailored ideas during the interview can showcase your creativity and understanding of customer requirements, making you stand out as a candidate.
