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For Companies At a Glance
- Tasks: Lead a Givenchy store, driving performance and cultivating client relationships.
- Company: Join the prestigious Givenchy brand at Harrods.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Why this job: Be an entrepreneur in luxury retail, making a real impact on client experiences.
- Qualifications: Experience in retail leadership and a passion for client service.
- Other info: Opportunity to develop future leaders in a dynamic, inclusive team.
The predicted salary is between 36000 - 60000 £ per year.
Store Managers are the entrepreneurs of their store. They treat the business as their own, taking full ownership for people, clients, performance, and the consistent expression of the Maison. They succeed by building engaged teams, cultivating meaningful client relationships, and translating strategy into daily excellence — leading with clarity, trust, and accountability rather than control.
ROLE PURPOSE
To lead a Givenchy store as a business, developing people, embedding a strong client culture, and delivering sustainable commercial performance while protecting brand integrity. The Store Manager ensures that standards are lived through behaviour and leadership presence, not enforced through hierarchy.
WHAT YOU OWN
- YOUR STORE AS A BUSINESS
- Full accountability for store performance, culture, standards, and reputation
- Translating commercial insight into action while balancing short-term results and long-term brand equity
- Protecting the Maison’s image through disciplined, thoughtful execution
- YOUR TEAM
- Building, developing, and retaining an engaged, high-performing team
- Creating a culture of trust, ownership, and accountability
- Coaching individuals and preparing future leaders through feedback and development
- YOUR CLIENTS
- Championing client relationships as the foundation of sustainable performance
- Ensuring clienteling is lived as a mindset, not a process
- Building a loyal local client community rooted in trust and emotional connection
KEY RESPONSIBILITIES
- LEADERSHIP & CULTURE: Create an environment where teams feel motivated, respected, and empowered
- EMPOWERMENT & ACCOUNTABILITY: Delegate with clarity and trust, enabling autonomy at team level
- PERFORMANCE & BRAND EVANGELISM: Drive sustainable commercial performance
HOW YOU LEAD:
- Think and act like an owner
- Build trust through consistency, fairness, and visibility
- Encourage autonomy while providing clarity and direction
- Hold high standards without eroding engagement
WHAT SUCCESS LOOKS LIKE:
- Engaged, capable teams who act with ownership
- Consistent, elevated client experience
- Strong commercial results driven by relationships
- A store that feels warm, confident, and unmistakably Givenchy
EXPECTED BEHAVIOURS
- ENTREPRENEURIAL & RESULTS-ORIENTED: Demonstrates ownership and accountability for store performance; anticipates challenges and identifies opportunities for improvement; makes informed decisions aligned with Maison priorities
- PEOPLE-CENTERED LEADER: Leads with empathy, emotional intelligence, and respect; develops others through coaching and constructive feedback; builds strong, trusting relationships with teams and stakeholders
- CLIENT-FOCUSED & BRAND-DRIVEN: Places the client at the centre of all decisions; ensures consistency, excellence, and authenticity in service; protects and enhances the image and values of Givenchy
- INTEGRITY & PROFESSIONALISM: Acts with honesty, fairness, and responsibility; upholds company policies, ethics, and compliance standards; models resilience, adaptability, and continuous learning
CORE COMPETENCIES
- PEOPLE & TALENT MANAGEMENT: Proven experience leading and developing retail teams; Strong coaching and performance-management skills; Ability to create inclusive, engaged, and high-performing environments
- CLIENT EXCELLENCE: Solid clienteling and relationship-management capability; Confidence engaging with loyal and high-value clients; Strong service mindset aligned with luxury standards
- COMMERCIAL ACUMEN: Understanding of retail KPIs and store economics; Ability to balance short-term performance with long-term brand value; Analytical and action-oriented mindset
- SELF-LEADERSHIP: High level of accountability and self-awareness; Emotional intelligence and resilience; Commitment to personal and professional development
WHAT SUCCESS LOOKS LIKE:
- An engaged, motivated, and well-developed store team
- Consistent delivery of Givenchy’s client experience standards
- Strong and sustainable commercial performance
- Loyal clients who return for relationships and service excellence
- A store that reflects the elegance, warmth, and identity of the Maison
Store Manager - Givenchy - Harrods employer: Inside Lvmh
Contact Detail:
Inside Lvmh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Givenchy - Harrods
✨Tip Number 1
Get to know the brand inside out! Dive deep into Givenchy's history, values, and current collections. This knowledge will not only impress during interviews but also help you connect with the brand's ethos.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Store Manager role. Personal connections can make a huge difference!
✨Tip Number 3
Showcase your leadership style! Prepare examples of how you've built engaged teams and fostered client relationships in previous roles. Be ready to discuss how you can bring that same energy to Givenchy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Givenchy family. Don’t miss out on this opportunity!
We think you need these skills to ace Store Manager - Givenchy - Harrods
Some tips for your application 🫡
Show Your Entrepreneurial Spirit: When writing your application, make sure to highlight your ownership mentality. We want to see how you treat the store as your own business and how you've driven performance in previous roles.
Emphasise People-Centric Leadership: Talk about your experience in building and developing teams. We love to see examples of how you've created a culture of trust and accountability, so don’t hold back on those coaching success stories!
Client Relationships Matter: Make it clear how you prioritise client relationships in your work. Share specific instances where you've built loyalty and trust with clients, as this is key to our brand's success.
Be Authentic and Professional: Your application should reflect your genuine self. We appreciate authenticity, so let your personality shine through while maintaining professionalism. Remember, we’re looking for someone who embodies the Givenchy values!
How to prepare for a job interview at Inside Lvmh
✨Know Your Store Inside Out
Before the interview, make sure you research Givenchy and its values thoroughly. Understand the brand's history, its current market position, and what makes it unique. This will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you empower your team. Share specific examples of how you've built engaged teams in the past, focusing on collaboration and accountability. This aligns perfectly with the role's emphasis on people-centred leadership.
✨Client Relationships Matter
Highlight your experience in building strong client relationships. Prepare to share stories that illustrate your client-centric mindset and how you've fostered loyalty among customers. This is crucial for a role that prioritises client engagement and sustainable performance.
✨Demonstrate Commercial Acumen
Be ready to discuss your understanding of retail KPIs and how you've used data to drive performance. Show that you can balance short-term results with long-term brand integrity, which is key for a Store Manager at Givenchy.
