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For Companies At a Glance
- Tasks: Manage key accounts like Waitrose and M&S to drive brand growth and customer engagement.
- Company: Join a leading luxury brand in the beverage industry with a focus on innovation.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Why this job: Be at the forefront of brand strategy and make a real impact in the luxury market.
- Qualifications: Experience in account management and a passion for luxury brands.
- Other info: Collaborative team culture with opportunities for networking and professional growth.
The predicted salary is between 50000 - 65000 £ per year.
To manage and develop Waitrose, M&S and Booths accounts to achieve budget objectives through executing category and brand activations which ensure MHUK brands deliver sustainable value growth in line with business objectives whilst always protecting brand equity.
Job Responsibilities
- Commercial Plan
- Develop and implement a customer strategy and plan that achieves the annual customer budget.
- Deliver agreed volume, cost price, customer investment (FTT) and profit targets for each of the brands through the designated customer portfolio.
- Manage the monthly and annual sales forecast in commercial planning system.
- Update and maintain customer account plans and all associated documents using agreed company standards.
- Actively work to protect and grow the distribution of Moët Hennessy brands within the customer(s) in line with channel guidelines.
- Analyse and share sell out data using available resources provided through customer EPOS systems.
- Complete Pre and Post Evaluation of all price promotional activity on given customer(s).
- Ensure timely completion of relevant commercial admin (pricing changes, new line admin, invoice processing).
- Enable effective credit management and cash collection in conjunction with the finance team.
- Customer Relationship Management
- Build strong external relationships with the customer across commercial, category, supply chain, marketing, regional and store teams.
- Develop, plan and negotiate annual Joint Business Plans with key customer(s). Ensure ongoing tracking of performance vs plan internally and externally.
- Work cross functionally internally to ensure the appropriate level of support for the key customer(s) from category, marketing and supply teams.
- Become a facilitator for new ways of working and commercial ideas with given customer(s).
- Build channel specific customer plans to make sure the MH portfolio benefits from emerging sources of growth, e.g. online and convenience.
- Attend all customer trade briefings and networking opportunities to fully understand customer strategies and opportunities for Moët Hennessy.
- Work closely with MHUK and customer supply chain teams to ensure service level targets are delivered.
- Deliver product education and tasting events as required.
- Brand Activation
- Support the Trade Marketing function with the planning, booking and execution of the media budget and plan. Maintain a strong relationship with the Customer's appropriate Media Planner.
- Work closely with the Commercial Development team and the Customer's Category team to develop category solutions appropriate for luxury brands.
- Oversee the online platform, optimize user experience, education, and drive sales growth by implementing effective digital marketing strategies.
- Visual Merchandising - To jointly build and implement captivating and innovative displays that effectively showcase products, enhance the brand image, and elevate the overall shopping experience for customers.
- Gather and use comprehensive competitor information and analyse weekly Brand view data to alert the business to market activity and price changes.
- Identify and recommend new business and brand development opportunities within designated customer(s) using data based insight.
- Use consumer, market and retailer information to offer category advice and support to designated customer(s).
- Team Working
- Attend all internal team meetings in order to understand broader channel agenda and to present back to the team on the designated customer(s).
- Support the Off trade team with participation in transversal projects as required.
Candidate’s Profile
- Education: WSET certificate (preferred but not essential).
- Full driving license.
- Professional experience & know how: Experience of P&L Management, Good knowledge of Category Management, Experience of managing customers in the online channel.
National Account Manager – Waitrose, M&S, Booths employer: Inside Lvmh
Contact Detail:
Inside Lvmh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Manager – Waitrose, M&S, Booths
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend trade shows, networking events, or even casual meet-ups. The more people you know, the better your chances of landing that National Account Manager role.
✨Tip Number 2
Show off your skills! Prepare a killer pitch that highlights your experience in P&L management and category management. When you get the chance to chat with potential employers, make sure you can clearly demonstrate how you can drive value growth for their brands.
✨Tip Number 3
Research is key! Dive deep into the companies you're interested in, like Waitrose and M&S. Understand their strategies, challenges, and opportunities. This knowledge will help you tailor your conversations and show that you're genuinely interested in helping them succeed.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and ace those tough questions. Plus, applying directly gives you a better shot at standing out from the crowd. Let’s get you that job!
We think you need these skills to ace National Account Manager – Waitrose, M&S, Booths
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the National Account Manager role. Highlight your experience with managing accounts and achieving budget objectives, especially with brands like Waitrose, M&S, and Booths. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Don’t forget to mention any relevant experience in brand activations and customer relationship management.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to deliver on targets and manage customer relationships. Numbers speak volumes, so include metrics where possible to show your impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Inside Lvmh
✨Know Your Accounts
Before the interview, dive deep into understanding Waitrose, M&S, and Booths. Familiarise yourself with their business models, recent news, and how they align with Moët Hennessy’s brand values. This will show your genuine interest and help you discuss tailored strategies during the interview.
✨Showcase Your Commercial Acumen
Be prepared to discuss your experience with P&L management and category management. Bring specific examples of how you've successfully managed customer accounts in the past, particularly in the online channel. Highlight any successful campaigns or strategies you've implemented that led to growth.
✨Build Relationships
Emphasise your ability to build strong relationships with customers. Share examples of how you've developed Joint Business Plans or collaborated cross-functionally to achieve goals. This role is all about relationship management, so demonstrating your interpersonal skills is key.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and strategic thinking. Think of situations where you had to analyse data, adapt strategies, or manage challenges with customers. Practising these scenarios will help you articulate your thought process clearly during the interview.