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- Tasks: Lead a Givenchy store, driving performance and building a strong team culture.
- Company: Join the prestigious Givenchy brand at Harrods, known for luxury and excellence.
- Benefits: Competitive salary, employee discounts, and opportunities for personal growth.
- Why this job: Be an entrepreneur in retail, making a real impact on client relationships and team success.
- Qualifications: Experience in retail management and a passion for luxury brands.
- Other info: Dynamic environment with a focus on empowerment and accountability.
The predicted salary is between 36000 - 60000 £ per year.
Store Managers are the entrepreneurs of their store. They treat the business as their own, taking full ownership for people, clients, performance, and the consistent expression of the Maison. They succeed by building engaged teams, cultivating meaningful client relationships, and translating strategy into daily excellence — leading with clarity, trust, and accountability rather than control.
ROLE PURPOSE
To lead a Givenchy store as a business, developing people, embedding a strong client culture, and delivering sustainable commercial performance while protecting brand integrity. The Store Manager ensures that standards are lived through behaviour and leadership presence, not enforced through hierarchy.
WHAT YOU OWN
- YOUR STORE AS A BUSINESS: Full accountability for store performance, culture, standards, and reputation. Translating commercial insight into action while balancing short-term results and long-term brand equity. Protecting the Maison's image through disciplined, thoughtful execution.
- YOUR TEAM: Building, developing, and retaining an engaged, high-performing team. Creating a culture of trust, ownership, and accountability. Coaching individuals and preparing future leaders through feedback and development.
- YOUR CLIENTS: Championing client relationships as the foundation of sustainable performance. Ensuring clienteling is lived as a mindset, not a process. Building a loyal local client community rooted in trust and emotional connection.
KEY RESPONSIBILITIES
- LEADERSHIP & CULTURE: Create an environment where teams feel motivated, respected, and empowered. Lead with presence, professionalism, and authenticity. Encourage collaboration, open communication, and shared accountability.
- EMPOWERMENT & ACCOUNTABILITY: Delegate with clarity and trust, enabling autonomy at team level. Use performance data to coach improvement, not to micromanage. Take ownership for decisions and outcomes, addressing issues proactively.
- PERFORMANCE & BRAND EVANGELISM: Drive sustainable commercial performance. Ensure brand standards are understood, lived, and protected. Balance execution excellence with human, values-led leadership.
HOW YOU LEAD: Think and act like an owner. Build trust through consistency, fairness, and visibility. Encourage autonomy while providing clarity and direction. Hold high standards without eroding engagement.
WHAT SUCCESS LOOKS LIKE: Engaged, capable teams who act with ownership. Consistent, elevated client experience. Strong commercial results driven by relationships. A store that feels warm, confident, and unmistakably Givenchy.
EXPECTED BEHAVIOURS
- ENTREPRENEURIAL & RESULTS-ORIENTED: Demonstrates ownership and accountability for store performance; anticipates challenges and identifies opportunities for improvement; makes informed decisions aligned with Maison priorities.
- PEOPLE-CENTERED LEADER: Leads with empathy, emotional intelligence, and respect; develops others through coaching and constructive feedback; builds strong, trusting relationships with teams and stakeholders.
- CLIENT-FOCUSED & BRAND-DRIVEN: Places the client at the centre of all decisions; ensures consistency, excellence, and authenticity in service; protects and enhances the image and values of Givenchy.
- INTEGRITY & PROFESSIONALISM: Acts with honesty, fairness, and responsibility; upholds company policies, ethics, and compliance standards; models resilience, adaptability, and continuous learning.
CORE COMPETENCIES
- PEOPLE & TALENT MANAGEMENT: Proven experience leading and developing retail teams. Strong coaching and performance-management skills. Ability to create inclusive, engaged, and high-performing environments.
- CLIENT EXCELLENCE: Solid clienteling and relationship-management capability. Confidence engaging with loyal and high-value clients. Strong service mindset aligned with luxury standards.
- COMMERCIAL ACUMEN: Understanding of retail KPIs and store economics. Ability to balance short-term performance with long-term brand value. Analytical and action-oriented mindset.
- SELF-LEADERSHIP: High level of accountability and self-awareness. Emotional intelligence and resilience. Commitment to personal and professional development.
WHAT SUCCESS LOOKS LIKE: An engaged, motivated, and well-developed store team; Consistent delivery of Givenchy's client experience standards; Strong and sustainable commercial performance; Loyal clients who return for relationships and service excellence; A store that reflects the elegance, warmth, and identity of the Maison.
Store Manager - Givenchy - Harrods in London employer: Inside Lvmh
Contact Detail:
Inside Lvmh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Givenchy - Harrods in London
✨Tip Number 1
Get to know the brand inside out! Dive deep into Givenchy's history, values, and current collections. This knowledge will not only impress during interviews but also help you connect with the brand's ethos.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Store Manager role. Personal connections can make a huge difference!
✨Tip Number 3
Showcase your leadership style! Prepare examples of how you've built engaged teams and fostered client relationships in previous roles. Be ready to discuss how you can translate that experience into success at Givenchy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Givenchy family. Don’t miss out on this opportunity!
We think you need these skills to ace Store Manager - Givenchy - Harrods in London
Some tips for your application 🫡
Show Your Entrepreneurial Spirit: When writing your application, make sure to highlight your ownership mentality. We want to see how you treat the business as your own and how you've driven performance in previous roles. Share specific examples that demonstrate your ability to lead with clarity and accountability.
Emphasise People-Centric Leadership: We’re all about building engaged teams, so don’t forget to showcase your experience in developing and coaching others. Talk about how you've created a culture of trust and collaboration in your past roles. This will show us that you can lead with empathy and emotional intelligence.
Client Relationships Matter: Make sure to illustrate your client-focused approach in your application. We love candidates who can build meaningful relationships and create a loyal client community. Share stories that reflect your commitment to client excellence and how you've gone above and beyond to enhance the client experience.
Be Authentic and Professional: Your application should reflect your integrity and professionalism. We appreciate honesty and a genuine approach, so be yourself! Ensure your writing is clear and concise, and don’t shy away from showing your personality. Remember, we want to get to know the real you!
How to prepare for a job interview at Inside Lvmh
✨Know Your Store Inside Out
Before the interview, make sure you research Givenchy and its values thoroughly. Understand the brand's history, its current market position, and what makes it unique. This will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you empower your team. Share specific examples of how you've built engaged teams in the past, focusing on collaboration and accountability. This aligns perfectly with the role's emphasis on creating a motivated and high-performing environment.
✨Client-Centric Mindset
Highlight your experience in building strong client relationships. Prepare to discuss how you’ve successfully created a loyal client community and how you ensure that clienteling is a mindset rather than just a process. This will show that you understand the importance of client experience in luxury retail.
✨Demonstrate Commercial Acumen
Be ready to talk about your understanding of retail KPIs and how you balance short-term results with long-term brand integrity. Use examples from your previous roles to illustrate how you've driven sustainable commercial performance while maintaining brand standards.
