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- Tasks: Drive retail performance and inspire a team of brand ambassadors for Guerlain.
- Company: Join the luxury fragrance brand, Guerlain, known for creativity and craftsmanship.
- Benefits: Competitive salary, career progression, and a dynamic work environment.
- Why this job: Be part of a prestigious brand and make a real impact in retail excellence.
- Qualifications: 3 years in customer-facing roles and 2 years managing teams required.
- Other info: Opportunity to develop skills in a vibrant and supportive team culture.
The predicted salary is between 36000 - 60000 £ per year.
The London Area Manager for Guerlain is passionate about exceptional fragrances and lifestyle products with a respect for creativity, and a focus on luxury and craftsmanship. In the role, you will grow and drive retail in Guerlain Brand Ambassador and Non-Ambassador doors, with focus on the flagships to increase market share and enhance Guerlain brand image. Through your passion for the brand, you will demonstrate an attitude that benefits Guerlain always.
Main Responsibilities:
- Monitor trading results on a daily, weekly, and monthly basis to ensure performance is on track to target.
- Develop and deliver proposals to enhance performance 'in flight'.
- Partner with peers and other functions to share best practices and to ensure all retail opportunities are maximised, with productivity always front of mind.
- Be an Ambassador of Retail Excellence & Retail Excellence tools.
- Develop, coach, and manage a team of brand ambassadors to help achieve a high-performance culture of excellence.
- Motivate and inspire to develop the ambassador team, to achieve the retail targets, but also help them progress through the career path.
- Customer centric - lead by example, and coach all Brand Ambassadors.
- Recruit and retain exceptional talent into the brand.
- Develop the skills and capabilities of the team at both a group and an individual level.
- Conduct regular team assessment and give feedback.
- Recruitment and Retention through Customer Experience Evaluation, BA Turnover, BAs career path progression.
- Achievement of area targets: retail sales, OOS, point of sale KPIs (Average Basket Units, New Customers, CRM).
- Implement the company strategy and vision throughout the area.
- Ensure all retail partners are briefed and aware of the brand ambition and marketing plans.
- Manage the store visit frequency in line with the agreed store categorisation.
- Build strong relationships with key store/floor managers to support the retail ambition of the brand and gain locally additional support in stores.
- Be the guarantor of the brand image.
- Ensure marketing plans and all merchandising guidelines are implemented perfectly in both Ambassador and non-Ambassador doors.
- Build effective relationships with the Head Office team (marketing, sales, training, customer service, finance, HR).
- Train and coach retail partner staff on lifestyle products and take the opportunity to do this on each visit.
- Temporary staff Management.
- HR – deal with disciplinaries, absence, performance management, and ensure all HR documents are completed.
Person Specification:
- At least 3 years experiences in a customer facing role & 2 years experiences of managing a team/other people.
- Intermediate level of Microsoft Office (Outlook, Excel, Word, PowerPoint).
- Effective planning and organization.
- Ability to analyse retail results and interpret them.
- Flexibility and agility.
- Ability to drive retail results.
- Self-motivated and results driven.
- Enthusiastic individual, dedicated, approachable and strong team player.
- Strong observation and communication as well as interpersonal skills, be solution focused with ability to adapt.
- Be relatable, confident, and influential at all levels.
- A genuine interest in the Guerlain brand and passion for exceptional fragrances.
Guerlain London Area Manager employer: Inside Lvmh
Contact Detail:
Inside Lvmh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guerlain London Area Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the beauty and retail industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for Guerlain! When you get the chance to chat with potential employers or during interviews, let your enthusiasm for the brand shine through. Share your favourite products and how they resonate with you – it’ll make you stand out!
✨Tip Number 3
Prepare for those interviews! Research the company’s latest campaigns and understand their market position. Be ready to discuss how you can contribute to their goals, especially in driving retail performance and enhancing brand image.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, hit that apply button and show us what you’ve got!
We think you need these skills to ace Guerlain London Area Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for fragrances and luxury products shine through. We want to see how your enthusiasm aligns with Guerlain's brand values and mission.
Tailor Your Experience: Make sure to highlight your relevant experience in customer-facing roles and team management. We’re looking for someone who can drive retail results, so connect your past achievements to the responsibilities of the Area Manager role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the position. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Inside Lvmh
✨Know Your Fragrances
Before the interview, dive deep into Guerlain's fragrance range and lifestyle products. Familiarise yourself with their history, key ingredients, and what sets them apart in the luxury market. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
As a potential Area Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching, motivation, and achieving targets. Be ready to discuss how you would develop and retain talent within the Guerlain brand.
✨Understand Retail Metrics
Brush up on key retail performance indicators like sales targets, customer acquisition, and inventory management. Be prepared to discuss how you would monitor and analyse these metrics to drive results in your area. Showing that you can interpret data effectively will highlight your strategic thinking.
✨Build Relationships
Guerlain values strong relationships with retail partners and team members. Think about how you can demonstrate your interpersonal skills during the interview. Prepare to share examples of how you've built effective partnerships in previous roles and how you plan to do the same at Guerlain.
