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- Tasks: Deliver exceptional customer service and build lasting relationships with clients.
- Company: Join the iconic Christian Dior family at Selfridges, London.
- Benefits: Competitive salary, luxury brand experience, and a vibrant work environment.
- Why this job: Be part of a prestigious brand and share your passion for luxury fashion.
- Qualifications: Experience in luxury fashion and excellent communication skills.
- Other info: Flexible full-time hours with opportunities for growth in a dynamic team.
The predicted salary is between 28800 - 43200 £ per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. We are currently seeking a full-time passionate and driven Sales Associate to join our beautiful Selfridges concession in London, to develop client relationships and to become a specialist in Dior couture.
Please note: Candidates must be available to work full-time 40 hours per week, with Monday to Sunday flexibility and have the right to work in the UK.
Responsibilities:- To greet, serve and advise customers giving the highest standard of customer service at all times.
- Develop loyalty with our customers by building relationships through a 1-2-1 personal shopper style approach to sales.
- Demonstrate product knowledge on all categories and have an awareness of current advertising & marketing campaigns, new launches and promotions.
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure knowledge of sales targets and department performance on a daily and weekly basis.
- Follow all stock management procedures.
- Support the team to maintain the highest standards of housekeeping and display within the department.
- Be conversant with selling systems, cash and credit and exchange procedures.
- Maintain the highest standards of housekeeping and retail standards within the store.
- Take all actions necessary to maximise security and prevent theft of product.
- Ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
- Participate in team meetings and make a positive contribution.
- Carry out any additional duties as directed by the management team.
- Strong knowledge of Ladies Ready-to-Wear and Leather Goods.
- Previous experience within luxury fashion.
- Excellent communication and relationship building skills.
- An existing client book and the ability to build long-term relationships with clients.
- A passion for Christian Dior and our collections.
- Strong knowledge of fashion and trends.
Full-Time Sales Associate - Selfridges, London UK employer: Inside Lvmh
Contact Detail:
Inside Lvmh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Associate - Selfridges, London UK
✨Tip Number 1
Get to know the brand inside out! Dive deep into Christian Dior's history, values, and latest collections. This knowledge will not only impress during interviews but also help you connect with customers authentically.
✨Tip Number 2
Network like a pro! Attend fashion events or connect with current employees on LinkedIn. Building relationships in the industry can open doors and give you insider tips on landing that Sales Associate role.
✨Tip Number 3
Practice your sales pitch! Role-play with friends or family to refine your approach. Show off your ability to build relationships and provide top-notch customer service, just like you'd do on the shop floor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for being part of the Dior family right from the start!
We think you need these skills to ace Full-Time Sales Associate - Selfridges, London UK
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Christian Dior and luxury fashion shine through. We want to see that you’re not just looking for a job, but that you genuinely care about being part of the Dior family.
Tailor Your CV: Make sure your CV highlights your experience in luxury fashion and customer service. We love seeing how your skills align with our values, so don’t be shy about showcasing your previous roles and achievements!
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Sales Associate role. Share specific examples of how you've built client relationships and provided top-notch service in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Inside Lvmh
✨Know Your Dior
Before the interview, dive deep into Christian Dior's history and current collections. Familiarise yourself with their latest campaigns and product lines. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've successfully built client relationships in the past. Think about times when you exceeded sales targets or handled customer complaints effectively. This will demonstrate your ability to thrive in a luxury retail environment.
✨Dress the Part
As a potential Sales Associate for a luxury brand, your appearance matters. Dress in a way that reflects the elegance of Dior while still being comfortable. This shows that you understand the brand's aesthetic and are ready to represent it.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the role and the company culture. This not only shows your interest but also gives you a chance to assess if the company is the right fit for you. Think about asking how they measure success in the sales team or what opportunities there are for professional development.
