At a Glance
- Tasks: Lead and inspire a team of Makeup Artists to deliver exceptional customer experiences.
- Company: Join Fenty Beauty, a dynamic brand under the luxury LVMH group.
- Benefits: Competitive salary, employee discounts, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on personal development and brand excellence.
- Why this job: Be part of a revolutionary beauty brand that celebrates diversity and creativity.
- Qualifications: Experience in luxury retail and a strong background in makeup artistry required.
The predicted salary is between 30000 - 42000 £ per year.
LOCATION: SELFRIDGES, LONDON
ABOUT KENDO
Kendo Holdings, Inc. is a San Francisco-based beauty brand developer and wholesaler owned by LVMH Moët Hennessy - Louis Vuitton, the world’s largest luxury group. A play on the words “can do”, Kendo has become the hub of creativity and next generation beauty product development for global Sephora channels and selective retailers outside of Sephora.
Through original development, collaborations and acquisitions the Kendo stable of brands will always be creative, inspiring and innovative. A dynamic engine of speed, expertise and market-savvy, the Kendo team continues to redefine the beauty industry through great product, great storytelling, great retail and direct-to-consumer partnerships.
This shows up in everything we do and in what we stand for:
- “CAN DO” SPIRIT: We work together to make our wildest dreams a reality: As entrepreneurs, we embrace optimism and find creative ways to reach our goals.
- ADVOCACY, DIVERSITY & INCLUSION: We recognize + celebrate the full spectrum of personal identities. We create safe spaces, so everyone’s voice is heard. We listen with humility and act with courage.
- STORYTELLING: We tell authentic stories like no one else: It’s our key to inspire trust and build relationships, rallying our people, partners, and consumers around our brands.
- RESILIENCE: We embrace challenges as opportunities: Change is ever constant, and agility is our strength.
- PRODUCT EXCELLENCE: We put the consumer first: We constantly raise the bar to create products of the highest quality that everyone just has to have.
The Kendo house of brands currently includes Ole Henriksen, Fenty Beauty, Fenty Skin, Fenty Fragrance & Fenty Hair.
FENTY BEAUTY BY RIHANNA
Rihanna was inspired to create Fenty Beauty after years of experimenting with the best-of-the-best in beauty—and still seeing a void in the industry for products that performed across all skin types and tones. She launched a makeup line “so that people everywhere would be included,” focusing on a wide range of traditionally hard-to-match skin tones, creating formulas that work for all skin types, and pinpointing universal shades.
Fenty Beauty products are designed to feel lightweight, even as they deliver buildable coverage that effortlessly layers, to ultimately “make skin look like skin.” Most importantly, Rihanna creates makeup to inspire: “Makeup is there for you to have fun with,” she says. “It should never feel like pressure. It should never feel like a uniform. Feel free to take chances, and take risks, and dare to do something new or different.”
FENTY SKIN BY RIHANNA
Inspired by her global lifestyle, Rihanna brings together ingredients from around the world and pairs them with skincare powerhouses, such as hyaluronic acid and niacinamide—for clinically proven results. Driven by that bad encounter with a harsh product, she’s prioritized clean formulas that are also vegan and gluten free. The packaging? Earth-conscious: Think more recyclable materials and smart refillable packs that feel luxurious. Plus, she’s elevated the entire experience with supple, unique textures and warm, delicious scents.
Job responsibilities
POSITION SUMMARY
As a true ambassador for Fenty Beauty by Rihanna, the Assistant Business Manager will drive the business alongside the Business Manager. This role is responsible for the management of Fenty Beauty Retail Artists and ensures that the team represents the brand according to guidelines; planning staffing rotas and coverage within budget; driving daily/weekly/monthly/annual sales goals; managing testers, samples, and other non-sellable goods within budget; executing in-store and out of store events and delivering an exceptional customer experience. This position reports to the Business Manager to educate, coach and develop team skills.
REQUIREMENTS/RESPONSIBILITIES
- Manage, inspire, and motivate a team of full/part time Makeup Artists including staffing rotation schedules, coaching of sales & artistry skills, and set individual sales goals.
- Set the example in exceptional product knowledge and service; lead team of Artists to create a flawless customer experience and build a loyal clientele base to drive sales.
- Manage sales goals and support payroll investment to achieve financial goals.
- Build and implement an effective clientele program that drives loyalty, drives sales, and supports the achievement of sales targets.
- Create in-store activations aligned with the brand calendar for the market to support new product launches, core product initiatives, and key selling periods.
- Take a strategic approach to building and developing the brand business within the store.
- Build strong, effective relationships with Selfridges management and within Kendo to drive strong business results and implement best practices.
- Develop a plan to continually develop and refine the sales, artistry, and customer service skills of the team.
- Manage the tester and samples budget and ensure orders are placed on time to support the business.
- Model respect, initiative, enthusiasm, and flexibility; representing the brand in a professional and ethical manner at all times, following all Kendo, brand and Selfridges guidelines.
- Build effective, positive, and collaborative relationships quickly with team and store partners.
- Excellent personal grooming standards.
QUALIFICATIONS:
- Previous experience working in a luxury store environment.
- Accomplished, high level make-up artistry background.
- At least 2 years of retail experience at the same level or managing a non-flagship.
FENTY BEAUTY, ASSISTANT BUSINESS MANAGER, SELFRIDGES LONDON employer: Inside Lvmh
At Kendo, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As an Assistant Business Manager at Fenty Beauty in Selfridges, London, you will not only have the opportunity to lead a passionate team but also benefit from ongoing professional development and a commitment to diversity and inclusion. With a focus on creativity and innovation, we empower our employees to embrace their entrepreneurial spirit while delivering outstanding customer experiences in one of the world's most iconic retail locations.
StudySmarter Expert Advice🤫
We think this is how you could land FENTY BEAUTY, ASSISTANT BUSINESS MANAGER, SELFRIDGES LONDON
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Inside Lvmh, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Inside Lvmh!
We think you need these skills to ace FENTY BEAUTY, ASSISTANT BUSINESS MANAGER, SELFRIDGES LONDON
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Inside Lvmh, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Inside Lvmh and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Inside Lvmh that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Inside Lvmh
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
