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- Tasks: Lead and inspire a team to drive retail success for Guerlain's luxury products.
- Company: Join the prestigious Guerlain brand, known for its exceptional fragrances and craftsmanship.
- Benefits: Competitive salary, career progression, and a chance to work with a luxury brand.
- Why this job: Be part of a creative team that values passion and excellence in retail.
- Qualifications: 3+ years in customer-facing roles and 2+ years managing teams.
- Other info: Dynamic environment with opportunities to develop your skills and grow your career.
The predicted salary is between 36000 - 60000 £ per year.
The London Area Manager for Guerlain is passionate about exceptional fragrances and lifestyle products with a respect for creativity, and a focus on luxury and craftsmanship. In the role, you will grow and drive retail in Guerlain Brand Ambassador and Non-Ambassador doors, with focus on the flagships to increase market share and enhance Guerlain brand image. Through your passion for the brand, you will demonstrate an attitude that benefits Guerlain always.
Main Responsibilities:
- Monitor trading results on a daily, weekly, and monthly basis to ensure performance is on track to target.
- Develop and deliver proposals to enhance performance ‘in flight’.
- Partner with peers and other functions to share best practices and to ensure all retail opportunities are maximised, with productivity always front of mind.
- Be an Ambassador of Retail Excellence & Retail Excellence tools.
- Develop, coach, and manage a team of brand ambassadors to help achieve a high-performance culture of excellence.
- Motivate and inspire to develop the ambassador team, to achieve the retail targets, but also help them progress through the career path.
- Customer centric - lead by example, and coach all Brand Ambassadors.
- Recruit and retain exceptional talent into the brand.
- Develop the skills and capabilities of the team at both a group and an individual level.
- Conduct regular team assessment and give feedback.
- Recruitment and Retention through Customer Experience Evaluation, BA Turnover, BAs career path progression.
- KPI Achievement of area targets: retail sales, OOS, point of sale KPIs (Average Basket Units, New Customers, CRM).
- Implement the company strategy and vision throughout the area.
- Ensure all retail partners are briefed and aware of the brand ambition and marketing plans.
- Manage the store visit frequency in line with the agreed store categorisation.
- Build strong relationships with key store/floor managers to support the retail ambition of the brand and gain locally additional support in stores.
- Be the guarantor of the brand image.
- Ensure marketing plans and all merchandising guidelines are implemented perfectly in both Ambassador and non-Ambassador doors.
- Build effective relationships with the Head Office team (marketing, sales, training, customer service, finance, HR).
- Train and coach retail partner staff on lifestyle products and take the opportunity to do this on each visit.
- Temporary staff Management.
- HR – deal with disciplinaries, absence, performance management, and ensure all HR documents are completed.
Person Specification:
- At least 3 years experiences in a customer facing role & 2 years experiences of managing a team/other people.
- Intermediate level of Microsoft Office (Outlook, Excel, Word, PowerPoint).
- Effective planning and organization.
- Ability to analyse retail results and interpret them.
- Flexibility and agility.
- Ability to drive retail results.
- Self-motivated and results driven.
- Enthusiastic individual, dedicated, approachable and strong team player.
- Strong observation and communication as well as interpersonal skills, be solution focused with ability to adapt.
- Be relatable, confident, and influential at all levels.
- A genuine interest in the Guerlain brand and passion for exceptional fragrances.
Guerlain London Area Manager employer: Inside Lvmh
Contact Detail:
Inside Lvmh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guerlain London Area Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the beauty and retail industry. Attend events, join online forums, or even hit up social media groups. The more connections you make, the better your chances of landing that dream job with Guerlain.
✨Tip Number 2
Show off your passion for the brand! When you get the chance to chat with potential employers, let your enthusiasm for Guerlain shine through. Share your favourite products and how they inspire you. This will help you stand out as a genuine candidate who truly cares about the brand.
✨Tip Number 3
Prepare for interviews by researching the company inside out. Know their history, values, and latest campaigns. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to Guerlain's success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Guerlain team. So, get your application in and let’s make magic happen!
We think you need these skills to ace Guerlain London Area Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for fragrances and luxury products shine through. We want to see how your enthusiasm aligns with Guerlain's brand values and mission.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer-facing roles and team management. We’re looking for someone who can drive retail results, so showcase your achievements in those areas!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the London Area Manager role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Inside Lvmh
✨Know Your Fragrances
Before the interview, dive deep into Guerlain's fragrance portfolio. Familiarise yourself with their bestsellers and unique offerings. Being able to discuss specific products and your personal favourites will show your genuine passion for the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Think about times when you motivated your team or improved performance. Highlighting your ability to develop others will resonate well with the interviewers.
✨Understand Retail Metrics
Brush up on key retail performance indicators like sales targets and customer acquisition metrics. Be ready to discuss how you've used data to drive results in previous roles. This will demonstrate your analytical skills and understanding of retail dynamics.
✨Build Relationships
Think about how you can foster strong relationships with both your team and retail partners. Prepare to share strategies you've used to build rapport and collaborate effectively. This is crucial for enhancing the Guerlain brand image across various retail environments.
