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For Companies At a Glance
- Tasks: Engage with clients, exceed service expectations, and maintain strong relationships.
- Company: LOEWE is a prestigious luxury brand with a rich heritage in craftsmanship and culture.
- Benefits: Enjoy a vibrant work environment, team collaboration, and opportunities for personal growth.
- Why this job: Join a creative team, connect with fashion enthusiasts, and make memorable client experiences.
- Qualifications: Experience in customer service, a passion for fashion, and strong communication skills required.
- Other info: Be part of a legacy brand that values craft and contemporary culture.
The predicted salary is between 24000 - 36000 £ per year.
Client Advisor – Loewe – Selfridges Women\’s Wear (WRTW)
As a Client Advisor in our Selfridges store, you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.
Job responsabilities
Responsibilities
- Achieve individual and store objectives
- Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience
- Engage with all clients and develop long lasting relationships
- Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes
- Master and transmit our brand history and heritage
- Highlight our product categories through your product knowledge and storytelling
- Develop and grow your client book, updating client information on the relevant company tools
- Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store
- Actively participate in visual merchandising in accordance with LOEWE’s visual standards
- Maintain products in an efficient, clean, secure, and organized manner; front and back of house
- Support with inventory management and ad hoc back of house tasks
- Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior
Profile
Key Requirements
- Proven experience in achieving individual goals and contributing to team results
- Experience within a similar customer centric role
- A deep interest in Fashion, Art, and Culture
- Be naturally inclusive and open minded
- Confident, service orientated, adaptable and empathetic in style and approach
- Effective communication skills with the sensitivities to build and maintain a client portfolio
- Results driven with a commercial mindset without compromising on the Team Player attitude
Additional information
About LOEWE
Created in Spain in 1846, LOEWE approaches 175 years as one of the world’s major luxury houses, presenting itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.
LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft, and culture around the world.
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Client Advisor - Loewe - Selfridges Women\'s Wear (WRTW) employer: Inside Lvmh
Contact Detail:
Inside Lvmh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor - Loewe - Selfridges Women\'s Wear (WRTW)
✨Tip Number 1
Familiarise yourself with LOEWE's brand history and heritage. Understanding the story behind the brand will not only help you connect with clients but also allow you to engage them in meaningful conversations about the products.
✨Tip Number 2
Develop your product knowledge by exploring LOEWE's latest collections and understanding their craftsmanship. This will enable you to highlight key features and benefits to clients, enhancing their shopping experience.
✨Tip Number 3
Practice your communication skills by engaging with friends or family in role-play scenarios. This will help you become more comfortable in building relationships and providing exceptional service to clients.
✨Tip Number 4
Showcase your passion for fashion, art, and culture during your interactions. Being genuinely enthusiastic about these topics will resonate with clients and help you create lasting connections.
We think you need these skills to ace Client Advisor - Loewe - Selfridges Women\'s Wear (WRTW)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with LOEWE's history, values, and product offerings. This knowledge will help you convey your passion for the brand in your application and demonstrate how you align with their ethos.
Tailor Your CV: Highlight relevant experience in customer service and sales, particularly in fashion or luxury retail. Use specific examples to showcase how you've achieved individual and team goals in previous roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your understanding of the role and your enthusiasm for connecting with clients. Mention your effective communication skills and how you can contribute to building long-lasting client relationships.
Showcase Your Passion: In your application, express your deep interest in fashion, art, and culture. Share any relevant experiences or insights that illustrate your passion and how it aligns with LOEWE's commitment to craft and culture.
How to prepare for a job interview at Inside Lvmh
✨Show Your Passion for Fashion
Make sure to express your genuine interest in fashion, art, and culture during the interview. Share personal experiences or insights that highlight your passion, as this aligns perfectly with the brand's values.
✨Demonstrate Exceptional Communication Skills
Since the role involves building long-lasting relationships with clients, practice articulating your thoughts clearly and empathetically. Prepare examples of how you've successfully engaged with clients in previous roles.
✨Know the Brand Inside Out
Familiarise yourself with LOEWE's history, heritage, and product categories. Being able to discuss the brand's craftsmanship and cultural significance will show your commitment and understanding of what they stand for.
✨Emphasise Teamwork and Collaboration
Highlight your ability to work well within a team. Prepare examples of how you've contributed to team goals in past roles, as this is crucial for achieving store objectives and maintaining a positive work environment.