At a Glance
- Tasks: Join our Estates Team to provide high-quality cleaning services across housing schemes.
- Company: Guinness, a community-focused organisation dedicated to excellent estate services.
- Benefits: Part-time hours, flexible schedule, and the chance to make a difference in residents' lives.
- Other info: Opportunity to learn about health and safety legislation and use mobile devices.
- Why this job: Engage with residents and work in a supportive team environment while keeping estates clean.
- Qualifications: Customer service skills and ability to work independently or as part of a team.
The predicted salary is between 12 - 15 £ per hour.
Would you like to join our Estates Team as an Estates Assistant responsible for cleaning? We have a new part time, permanent opportunity, working 14 hours per week, typically on Thursday & Friday, covering Welwyn Garden City and Stevenage areas. In this role, you will help us to deliver excellent estate services for our residents.
As a mobile Estate Assistant at Guinness, you will be responsible for providing high‑quality cleaning services across several housing schemes. As you will be interacting with our residents and colleagues, we are looking for someone with good customer service skills and the ability to work both as part of a team and independently.
You will be able to demonstrate these essential skills:
- Proven experience of achieving high levels of customer satisfaction.
- Ability to conduct physical tasks within Health and Safety guidelines.
- Able to work effectively within a team.
- Ability to use all equipment safely and effectively.
- Ability to work effectively without high levels of supervision.
- Knowledge of Health and Safety legislation, including COSHH and PPE.
- Demonstrates the Guinness Behaviours.
Desirable skills:
- An understanding of how to use mobile working devices, e.g. tablets.
Cleaner/Estate Assistant in Welwyn Garden City employer: Inside Housing Management
At Guinness, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and individual contributions. Our Estates Team provides meaningful opportunities for personal growth and development, ensuring that our employees feel valued and empowered in their roles. With flexible part-time hours and a commitment to delivering high-quality services, working with us in Welwyn Garden City and Stevenage allows you to make a positive impact in the community while enjoying a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaner/Estate Assistant in Welwyn Garden City
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Guinness and their Estates Team. Understanding their values and how they operate will help you connect better during the conversation.
✨Tip Number 2
Show off your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate that you can deliver high levels of satisfaction, which is key for this role.
✨Tip Number 3
Be ready to talk about teamwork! Prepare some stories that highlight your ability to work well with others. Whether it’s collaborating on a project or helping a colleague, showing you’re a team player is crucial.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Cleaner/Estate Assistant in Welwyn Garden City
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to ensure satisfaction, as this is key for us in delivering excellent estate services.
Demonstrate Your Team Spirit:We love a good team player! In your application, share examples of how you've worked well with others. Whether it’s collaborating on a project or helping a colleague, let us know how you contribute to a positive team environment.
Health and Safety Knowledge is Key:Since you'll be conducting physical tasks, it's important to show that you understand Health and Safety guidelines. Mention any relevant training or experience you have with COSHH and PPE to reassure us that you can work safely.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Inside Housing Management
✨Know Your Cleaning Techniques
Make sure you brush up on your cleaning techniques and the equipment you'll be using. Familiarise yourself with Health and Safety guidelines, including COSHH and PPE, so you can confidently discuss how you ensure a safe working environment.
✨Showcase Your Customer Service Skills
Since you'll be interacting with residents, it's crucial to highlight your customer service experience. Think of specific examples where you've gone above and beyond to ensure satisfaction, and be ready to share these during the interview.
✨Demonstrate Teamwork and Independence
Prepare to discuss how you work well in a team but can also take initiative when needed. Have examples ready that showcase your ability to collaborate with others while also being self-sufficient when required.
✨Familiarise Yourself with Mobile Devices
If you have experience using mobile devices like tablets, make sure to mention it. If not, consider doing a bit of research or practice beforehand, as this could set you apart from other candidates and show your willingness to adapt.
