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- Tasks: Manage facilities and provide top-notch customer care to residents in Over 55's Housing schemes.
- Company: Inside Housing Management, dedicated to enhancing resident experiences.
- Benefits: Permanent position with a stable 36-hour work week.
- Other info: Join a supportive team focused on community and resident well-being.
- Why this job: Make a difference in the lives of residents while ensuring their safety and comfort.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Inside Housing Management is seeking a Facilities Management professional based in Leatherhead to provide management services to residents in Over 55's Housing schemes. The role requires excellent customer care and communication skills, along with the ability to manage access to the building and ensure security. You should ideally have previous experience in the housing sector and be able to handle emergencies calmly. This position is permanent and involves working 36 hours a week.
Resident Concierge & Facilities Manager in Surrey employer: Inside Housing Management
Contact Detail:
Inside Housing Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Concierge & Facilities Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to facilities management and customer care. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your previous roles in the housing sector and any emergency situations you've handled. Real-life examples can really make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we’re always looking for passionate individuals like you to join our team!
We think you need these skills to ace Resident Concierge & Facilities Manager in Surrey
Some tips for your application 🫡
Show Off Your Customer Care Skills: Make sure to highlight your customer care experience in your application. We want to see how you've gone above and beyond for residents in the past, especially in a housing context.
Communicate Clearly: Your written application should reflect your communication skills. Keep it clear and concise, and don’t forget to proofread! We love a well-structured application that’s easy to read.
Demonstrate Your Experience: If you’ve got previous experience in the housing sector, shout about it! We’re looking for candidates who can handle emergencies and manage access effectively, so share relevant examples.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Inside Housing Management
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management, especially in the context of housing for over 55s. Familiarise yourself with common issues residents might face and how to address them effectively.
✨Showcase Your Customer Care Skills
Prepare examples from your past experiences where you've demonstrated excellent customer care. Think about situations where you resolved conflicts or provided exceptional service, as this will highlight your suitability for the role.
✨Stay Calm Under Pressure
Since emergencies can arise in this role, be ready to discuss how you've handled stressful situations in the past. Share specific instances where you maintained composure and made quick, effective decisions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their approach to resident engagement or how they handle security concerns, which will demonstrate your proactive mindset.