At a Glance
- Tasks: Assist in providing high-quality housing management and support to customers.
- Company: Join a dynamic team at Metropolitan Thames Valley Housing.
- Benefits: Competitive salary, training opportunities, and flexible working arrangements.
- Other info: Access to mentoring and professional development in a supportive environment.
- Why this job: Make a real difference in the lives of vulnerable people while launching your career.
- Qualifications: Experience with adults needing support and strong IT skills required.
The predicted salary is between 26982 - 28402 £ per year.
Fixed term - Maternity Cover (12 Months)
Salary: £26,982 - 28,402
To be part of a small and highly experienced team providing a high quality housing management service to supported housing customers in Metropolitan Thames Valley owned/managed properties in South London, Monday- Friday 0900-1730. Our team is growing due to winning a number of new Care & Support contracts.
For the right candidates this role will equip you with a wide range of skills and knowledge to help launch a career in housing. The role is varied and tasks will include health & safety checks, void inspections, tenancy sign‑ups, and regular face‑to‑face contact with a range of customers. There is a mix of office‑based tasks and scheme visits, with some opportunities to work from home. We work in partnership with other teams across MTVH, as well as external organisations providing support.
You will be provided with a range of training to help you grow your knowledge and professional skills, with access to support and mentoring to put you on the path to a fulfilling career in housing.
What you’ll need to succeed:
- Previous experience of working with adults with support needs is essential, combined with a passion for making a real difference to the lives of vulnerable people.
- You’ll need good IT skills, including Microsoft Office, to help you manage your workload and make full use of our comprehensive range of resources.
- An ability to provide advice and practical assistance to customers in order to sustain their tenancies, including rent arrears, budgeting, utilities, personal and home safety and access to appropriate services.
At MTVH we care about what we do and dare to think differently in our approach, we are therefore seeking individuals with drive and ambition to deliver excellent service.
To meet our commitment to providing safe, high quality services to our customers we will complete an enhanced DBS check, once an offer of employment is made. A new check will be completed every three years.
Supported Housing Assistant employer: Inside Housing Management
Metropolitan Thames Valley Housing (MTVH) is an exceptional employer, offering a supportive and dynamic work environment in South London. As a Supported Housing Assistant, you will benefit from comprehensive training and mentoring, enabling you to develop your skills while making a meaningful impact on the lives of vulnerable individuals. Our collaborative culture fosters professional growth and innovation, ensuring that every team member feels valued and empowered to contribute to our mission of delivering high-quality housing services.
