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- Tasks: Support tenants by managing reports of anti-social behaviour and neighbourhood issues.
- Company: Leading housing provider in the UK with a commitment to community well-being.
- Benefits: Hybrid work model, competitive salary, and opportunities for personal development.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication and ICT skills; confidence in handling sensitive situations.
- Other info: Weekly office presence required in Rushden or Boston for team collaboration.
The predicted salary is between 28800 - 43200 £ per year.
A leading housing provider in the UK is looking for a Tenancy Enforcement Advisor to handle reports of anti-social behaviour and neighbourhood concerns. You will be responsible for providing exceptional customer service, ensuring cases are effectively triaged and recorded.
Ideal candidates will possess strong communication and ICT skills, and be confident in managing sensitive situations. The role offers a hybrid work model with weekly presence required in either Rushden or Boston office.
Hybrid Tenancy & ASB Support Advisor in Rushden employer: Inside Housing Management
Contact Detail:
Inside Housing Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Tenancy & ASB Support Advisor in Rushden
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the housing provider on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to anti-social behaviour and customer service. We can role-play with a friend to boost our confidence and refine our answers.
✨Tip Number 3
Showcase your ICT skills during the interview. Bring examples of how you've used technology to manage sensitive situations effectively. This will demonstrate our capability to handle the role's demands.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CV and cover letter to match the job description perfectly.
We think you need these skills to ace Hybrid Tenancy & ASB Support Advisor in Rushden
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Hybrid Tenancy & ASB Support Advisor role. Highlight your experience in handling anti-social behaviour and customer service, as this will show us you understand what we're looking for.
Show Off Your Communication Skills: Since strong communication is key for this role, don’t shy away from showcasing your skills. Use clear and concise language in your application, and maybe even share an example of a time you managed a sensitive situation effectively.
Be Tech-Savvy: We value ICT skills, so if you've got experience with relevant software or systems, make sure to mention it! This will help us see that you're ready to handle the tech side of things right from the get-go.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Inside Housing Management
✨Know Your Stuff
Make sure you understand the role of a Tenancy Enforcement Advisor inside out. Familiarise yourself with common anti-social behaviour issues and how they are typically handled. This will show that you're not just interested in the job, but that you’re genuinely prepared to tackle the challenges it presents.
✨Showcase Your Communication Skills
Since strong communication is key for this role, think of examples from your past experiences where you've successfully managed sensitive situations. Be ready to discuss how you’ve effectively communicated with customers or resolved conflicts, as this will demonstrate your capability in handling the responsibilities of the position.
✨Get Tech-Savvy
Brush up on your ICT skills before the interview. Be prepared to discuss any relevant software or systems you’ve used in previous roles. If you can, mention specific tools that might be relevant to the housing sector, as this will highlight your readiness to adapt to their systems.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s approach to tenancy enforcement and how they handle anti-social behaviour. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values.
