MTVH in London is seeking a Customer Liaison Officer to join the Building Safety team. You will lead communications with residents during intrusive surveys and remedial works, ensuring residents are informed, supported and engaged.
You will act as the voice of the customer, coordinating with Customer Services, surveyors and internal teams, handling enquiries and complaints, to deliver an outstanding experience for residents.
#J-18808-LjbffrResident Safety & Communications Liaison employer: Inside Housing Management
Inside Housing Management is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and clients. With opportunities for professional growth and development, including the chance to achieve qualifications in Health & Social Care, our London-based team thrives on collaboration and compassion, making a meaningful impact in the lives of vulnerable adults.