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- Tasks: Deliver top-notch admin support to our Neighbourhood Team and manage customer-focused services.
- Company: Join Clarion Housing Group, a leader in community-focused housing solutions.
- Benefits: Enjoy a competitive salary, hybrid work options, and lifestyle-supporting benefits.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in customer service and strong record-keeping abilities required.
- Other info: Great career growth opportunities in a supportive and dynamic environment.
The predicted salary is between 28544 - 33022 £ per year.
Salary: £28,544 to £33,022 per annum
Location: London, Wrights Road / London, Corsica Street
Hours: 36 hours per week
Contract Type: Secondment/Fixed term contract - 12 months
We are recruiting for Regional Housing Administrators to join our teams in North London. You will be responsible for delivering a highly customer-focused, effective and efficient regional administration service to our Neighbourhood Team. You will be required to report any communal repairs to contractors, maintain relevant records, and action gas safety processes, liaising with contractors and raising Purchase Orders.
We will look to you to maintain garage tenancy records, process lettings and terminations maximising income collection and liaising with colleagues on inspections. You will already have previous experience in a customer service environment and a demonstrable commitment to delivering excellent customer service. You will be able to write clear, accurate and concise records, often analysing data from a variety of sources and be able to prioritise your busy workload as required.
This is a hybrid role based in London, requiring you to work in the office up to 4 days a week. You will split your time between working from home and at our Corsica Street and Wrights Road office sites. Your specific days in the office will be agreed upon with your line manager.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice.
Regional Housing Administrator employer: Inside Housing Management
Contact Detail:
Inside Housing Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Housing Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or join relevant groups on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Familiarise yourself with their projects and challenges in the housing sector. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your customer service experience and how it aligns with the responsibilities of a Regional Housing Administrator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to prepare.
We think you need these skills to ace Regional Housing Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Regional Housing Administrator. We want to see how you can bring your customer service skills and administrative expertise to our Neighbourhood Team.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clear communication, so make sure your records are accurate and easy to read, just like you would in the role!
Show Your Passion for Customer Service: We’re all about delivering excellent customer service, so don’t forget to showcase your commitment to this in your application. Share examples of how you've gone above and beyond for customers in previous roles.
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your application and consider you for the role!
How to prepare for a job interview at Inside Housing Management
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Regional Housing Administrator. Familiarise yourself with tasks like reporting communal repairs and maintaining records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this position requires a strong commitment to customer service, prepare examples from your past experiences where you've excelled in this area. Think about specific situations where you resolved issues or improved customer satisfaction, as these stories will resonate well with the interviewers.
✨Be Data Savvy
You'll need to analyse data from various sources, so brush up on your data handling skills. Be ready to discuss how you've used data in previous roles to make informed decisions or improve processes. This will highlight your analytical abilities and attention to detail.
✨Prepare for Hybrid Work Questions
As this is a hybrid role, be prepared to discuss how you manage your time and workload effectively when working from home. Share strategies you've used to stay organised and productive, as this will show that you're adaptable and ready for the demands of the job.
