At a Glance
- Tasks: Manage rent processes and provide excellent customer service in a hybrid work environment.
- Company: Join Inside Housing Management, a supportive team in Oldham.
- Benefits: Enjoy a flexible work schedule with a mix of office and remote work.
- Other info: A Level 2 qualification in English and Maths is required.
- Why this job: Make a difference in people's lives while developing your skills in a dynamic role.
- Qualifications: Customer service experience and strong attention to detail are essential.
The predicted salary is between 30000 - 40000 € per year.
Inside Housing Management is seeking a Rent & Service Charge Officer to join their Customer Accounts department in Oldham. This full-time, 12-month fixed-term contract offers a blend of office and remote work.
The ideal candidate will have experience in customer service and managing rent processes with strong attention to detail. Essential skills include effective communication and proficiency in Microsoft Office. A Level 2 qualification in English and Maths is required.
If you meet these criteria, please review the role profile for further responsibilities.
Rent & Service Charge Specialist - Hybrid in Oldham employer: Inside Housing Management
Inside Housing Management is an excellent employer that values its employees by offering a supportive work culture and flexible hybrid working arrangements in Oldham. With a strong focus on professional development, employees have access to growth opportunities and training, ensuring they can thrive in their roles while contributing to meaningful community outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Rent & Service Charge Specialist - Hybrid in Oldham
✨Tip Number 1
Network like a pro! Reach out to people in the housing management sector, especially those who work at Inside Housing Management. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to rent processes and customer service. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively!
✨Tip Number 3
Show off your Microsoft Office skills! Brush up on Excel and PowerPoint, as these tools are often used in roles like this. Maybe create a mock report or presentation to demonstrate your proficiency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Rent & Service Charge Specialist - Hybrid in Oldham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and managing rent processes. We want to see how your skills match the role, so don’t be shy about showcasing your attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Rent & Service Charge Specialist role. We love seeing genuine enthusiasm, so let your personality come through.
Show Off Your Skills:Since proficiency in Microsoft Office is essential, make sure to mention any relevant experience you have with these tools. We’re looking for candidates who can hit the ground running, so highlight those skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Inside Housing Management
✨Know Your Numbers
As a Rent & Service Charge Specialist, you'll be dealing with figures all day. Brush up on your knowledge of rent processes and service charges. Be ready to discuss how you've managed these in previous roles, and maybe even prepare a few examples of how you resolved any issues.
✨Show Off Your Customer Service Skills
Customer service is key in this role. Think of specific instances where you've gone above and beyond for a customer. We recommend preparing a couple of STAR (Situation, Task, Action, Result) examples that highlight your communication skills and ability to handle challenging situations.
✨Get Familiar with Microsoft Office
Since proficiency in Microsoft Office is essential, make sure you're comfortable with Excel, Word, and any other relevant software. We suggest practising creating reports or managing data in Excel, as you might be asked about your experience during the interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face in the Customer Accounts department, and how success is measured in this role. This shows your genuine interest and helps you assess if it's the right fit for you.
